Autoresponder

  • Resolved Rachel37

    (@rachel37)


    9 years, 9 months ago

    I just downloaded the free plugin to a one page domain – it is the only form plugin and wordpress is up to date. I can’t seem to make the autoresponder work – I did a test with a gmail.com account and it won’t send anything there. Would it be an issue with the plugin or perhaps our server issue?

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Joseph

    (@josephk77)

    9 years, 9 months ago

    Hello Rachel,

    Thanks for the message, there are a wide variety of issues that can effect emails not sending. Here is a place for you to start: http://classic.vfbpro.com/faq/emails-are-not-being-sent/

    It sounds like the other emails are working but just not the auto responder?

    Joseph
    VFBPro Support

    Thread Starter Rachel37

    (@rachel37)

    9 years, 9 months ago

    Actually – none of the emails are getting through, the confirmation emails and the customer’s confirmation email. I will try the suggestions in your link. Thanks so much!

    Joseph

    (@josephk77)

    9 years, 9 months ago

    Sure no problem, please let us know it this helps, also… make sure your using WordPress 4.6.1 if you are using 4.6, there are email related issues in WordPress 4.6 (not related to VFbPro).

    Thanks,
    Joseph
    VFBPro Support

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Autoresponder’ is closed to new replies.