Title: Availability Unknown
Last modified: September 10, 2023

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# Availability Unknown

 *  [conanwebdesign](https://wordpress.org/support/users/conanwebdesign/)
 * (@conanwebdesign)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/availability-unknown/)
 * All of the products are saying “unknown availability” and they are all red at
   the top of the image rather than some green and some red. What is happening???
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Favailability-unknown%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [angelagrey](https://wordpress.org/support/users/angelagrey/)
 * (@angelagrey)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/availability-unknown/#post-17043096)
 * Hi,
 * Thank you for contacting VillaTheme.
 * Yes, we’re aware of this issue. It’s API problem that affects this info badly.
   AliExpress has changed their system recently again and we’re trying to adapt 
   that.
 * You can still import product with shipping, but please don’t update them just
   yet. Since the shipping info would be incorrect. And also please fulfill order
   manually as well.
 * This might take us a few more days to fix that. When it’s done, I’ll keep you
   updated. 
 * Thank you and best regards.

Viewing 1 replies (of 1 total)

The topic ‘Availability Unknown’ is closed to new replies.

 * ![](https://ps.w.org/woo-alidropship/assets/icon-128x128.gif?rev=3080898)
 * [ALD - Dropshipping and Fulfillment for AliExpress and WooCommerce](https://wordpress.org/plugins/woo-alidropship/)
 * [Support Threads](https://wordpress.org/support/plugin/woo-alidropship/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-alidropship/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-alidropship/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-alidropship/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [angelagrey](https://wordpress.org/support/users/angelagrey/)
 * Last activity: [2 years, 9 months ago](https://wordpress.org/support/topic/availability-unknown/#post-17043096)
 * Status: not resolved