Title: avif conversion does not work – error 0
Last modified: August 7, 2023

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# avif conversion does not work – error 0

 *  Resolved [Simivar](https://wordpress.org/support/users/simivar/)
 * (@simivar)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/avif-conversion-does-not-work-error-0/)
 * Hello,
 * I am re-working my page on a fresh installation on WordPress in order to optimize
   it how much as possible. Currently, it’s running under a test domain. I’ve downloaded
   your plugin and converted all the images to the WebP format and it worked perfectly.
   I was amazed with the build quality of the tool and everything around it. I decided
   to buy the PRO version to do the AVIF conversion. Unfortunately, when I am trying
   to do batch conversion to the AVIF nothing happens. All I can see is errors:
   `**
   21:53:51** - There was an error connecting to the API, received a response code
   of 0: "/usr/home/crexst/domains/crexst.usermd.net/public_html/wp-content/uploads/
   2023/07/Zrzut-ekranu-2023-07-29-120214-868x479.png".`
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Favif-conversion-does-not-work-error-0%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/)
 * (@mateuszgbiorczyk)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/avif-conversion-does-not-work-error-0/#post-16954237)
 * Hi [@simivar](https://wordpress.org/support/users/simivar/),
 * Thank you for your message.
 * According to WordPress forum rules, I can only help with the free version of 
   the plugin here. You are using the PRO version, so please write to me directly
   at the e-mail address: `hello(at)mattplugins.com`. I will try to help you there.
 * Thank you for your understanding!
 * Best,
    Mateusz

Viewing 1 replies (of 1 total)

The topic ‘avif conversion does not work – error 0’ is closed to new replies.

 * ![](https://ps.w.org/webp-converter-for-media/assets/icon-256x256.png?rev=2636288)
 * [Converter for Media - Optimize images | Convert WebP & AVIF](https://wordpress.org/plugins/webp-converter-for-media/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/webp-converter-for-media/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/webp-converter-for-media/)
 * [Active Topics](https://wordpress.org/support/plugin/webp-converter-for-media/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/webp-converter-for-media/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/webp-converter-for-media/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/)
 * Last activity: [2 years, 10 months ago](https://wordpress.org/support/topic/avif-conversion-does-not-work-error-0/#post-16954237)
 * Status: resolved