Title: AVOID, CONTINUOUS FALSE POSITIVES Last modified: September 26, 2020 --- # AVOID, CONTINUOUS FALSE POSITIVES * [Andrés Sorolla](https://wordpress.org/support/users/andresgs/) * (@andresgs) * [5 years, 8 months ago](https://wordpress.org/support/topic/avoid-continuous-false-positives/) * This security plugin is a complete fraud. Once installed on my website and performed a high sensitivity test it found no less than 5 MALICIOUS FILES, 8 POTENTIALLY SUSPICIOUS FILES AND THE WORST 1381 SUSPICIOUS FILES!!!! * Suspecting that this was not true, I proceeded to perform the following test. On a computer with a freshly installed copy of the original W10, all the updates done, an updated antivirus and without any virus detection, I installed a local copy of the latest version of WordPress in XAMPP. * I named this local version of WordPress Quttera in honor of these gentlemen. I installed only the Quttera plugin and performed a high-sensitivity scan on this completely new installation of wordpress and then found: 3 MALICIOUS FILES and 8 POTENTIALLY SUSPICIOUS FILES !!!! * Funny, isn’t it? * I proceeded to install the Elementor plugin and then changed the report to: 3 MALICIOUS ARCHIVES and 11 POTENTIALLY SUSPECTIVE ARCHIVES !!!! * I proceeded to perform a third test.I installed the plugin Duplicator by Snap Creek and RANK MATH SEO this time the report was: 5 MALICIOUS AND 11 POTENTIALLY SUSPICIOUS FILES !!!! * These results appear in a clean WordPress installation, with no post, image, or page created, nothing! * I am completely convinced that this plugin is a scam. Quttera’s owners scare you with false positives and countless suspicious files with the sole aim of making you pay for disinfecting something that is not infected and fattening Quttera’s wallet. * I hope this test will save users the time lost trying to clean something from viruses that is definitely not infected. * Wordpress should remove this plugin from its list - This topic was modified 5 years, 8 months ago by [Andrés Sorolla](https://wordpress.org/support/users/andresgs/). - This topic was modified 5 years, 8 months ago by [Andrés Sorolla](https://wordpress.org/support/users/andresgs/). Viewing 3 replies - 1 through 3 (of 3 total) * Plugin Author [quttera](https://wordpress.org/support/users/quttera/) * (@quttera) * [5 years, 8 months ago](https://wordpress.org/support/topic/avoid-continuous-false-positives/#post-13456764) * Thank you for the provided feedback. * Can you please provide us instruction to reproduce this issue and we will do our best to whitelist these detections? * It would be very appreciated if you could share with us a list of plugins used on your site to avoid further false positives. * Please pay attention high-sensitivity scan **claims** on the possibility of false- positive detection since the plugin performs ver**y aggressive matching** and mostly should be used to detect infection missed during normal scan mode. * Thread Starter [Andrés Sorolla](https://wordpress.org/support/users/andresgs/) * (@andresgs) * [5 years, 8 months ago](https://wordpress.org/support/topic/avoid-continuous-false-positives/#post-13456800) * You have ALL THE PLUGINS IN THE REVIEW.!!! I can see that you don’t read the reviews - This reply was modified 5 years, 8 months ago by [Andrés Sorolla](https://wordpress.org/support/users/andresgs/). * Plugin Author [quttera](https://wordpress.org/support/users/quttera/) * (@quttera) * [5 years, 8 months ago](https://wordpress.org/support/topic/avoid-continuous-false-positives/#post-13456886) * Thank you for the update. We will fix it on our side. * Just to mention a few things, we never charge for our services if a customer purchased a subscription due to false positive detection generated by this plugin. * And please pay attention, the following text on top of the scanner dialog describes the * “”” This is a heuristic scanning of the file system for malware. Heuristics are used in our technology to detect unknown infection. Note: **due to the high sensitivity**, it **might flag not dangerous code as well (False-Positive)**. For the resolution of the false-positives please contact quttera support on plugin page or email [support@quttera.com](https://wordpress.org/support/topic/avoid-continuous-false-positives/support@quttera.com?output_format=md).“”” * Thank you again for your time to test our plugin and the provided review. Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘AVOID, CONTINUOUS FALSE POSITIVES’ is closed to new replies. * ![](https://ps.w.org/quttera-web-malware-scanner/assets/icon-256x256.png?rev= 2902086) * [Quttera ThreatSign – Web Malware Scanner for WordPress](https://wordpress.org/plugins/quttera-web-malware-scanner/) * [Frequently Asked Questions](https://wordpress.org/plugins/quttera-web-malware-scanner/#faq) * [Support Threads](https://wordpress.org/support/plugin/quttera-web-malware-scanner/) * [Active Topics](https://wordpress.org/support/plugin/quttera-web-malware-scanner/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/quttera-web-malware-scanner/unresolved/) * [Reviews](https://wordpress.org/support/plugin/quttera-web-malware-scanner/reviews/) * 3 replies * 2 participants * Last reply from: [quttera](https://wordpress.org/support/users/quttera/) * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/avoid-continuous-false-positives/#post-13456886)