Title: AVOID these jokers
Last modified: December 2, 2024

---

# AVOID these jokers

 *  [byronb](https://wordpress.org/support/users/byronb/)
 * (@byronb)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/avoid-these-jokers/)
 * Avoid if you want to get charged renewals without notification.
 * I used the AI content pack and realised I have just been charged the renewal 
   fee of $86.26. As I have never even used the service and do not intend to, I 
   reached out to support to get my money back.
 * The reply was that a reminder email was sent 7 days prior and as I had not cancelled
   the subscription, no refunds will be issued. I have searched my email including
   trash and spam, there is no reminder email.
 * This is shady behaviour and as a result, RankMath should be avoided at all costs.
 * Why would you be forced to pay for a service you have no used or will not use?
 * Disgusting behaviour.

Viewing 1 replies (of 1 total)

 *  Plugin Support [Rank Math Support](https://wordpress.org/support/users/rankmathsupport/)
 * (@rankmathsupport)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/avoid-these-jokers/#post-18174821)
 * Hello [@byronb](https://wordpress.org/support/users/byronb/),
 * Thank you for contacting Rank Math support.
 * We do send a reminder 7 days before the renewal. However, if the user didn’t 
   receive it or doesn’t want to use the plan, we refund the purchase without any
   further questions, even though our refund policy doesn’t apply to renewals.
 * It is clearly mentioned on our pricing page that you are purchasing an annual
   subscription. We are not doing anything shady here. The subscription will be 
   renewed unless it is canceled before the renewal date. If you haven’t received
   the refund, please reply to your support ticket or get in touch with our accounts
   team at [support@rankmath.com](https://wordpress.org/support/topic/avoid-these-jokers/support@rankmath.com?output_format=md)
   so they can assist you further.
 * Please do not hesitate to let us know if you need our assistance with anything
   else.

Viewing 1 replies (of 1 total)

The topic ‘AVOID these jokers’ is closed to new replies.

 * ![](https://ps.w.org/seo-by-rank-math/assets/icon.svg?rev=3438330)
 * [Rank Math SEO – AI SEO Tools to Dominate SEO Rankings](https://wordpress.org/plugins/seo-by-rank-math/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/seo-by-rank-math/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/seo-by-rank-math/)
 * [Active Topics](https://wordpress.org/support/plugin/seo-by-rank-math/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/seo-by-rank-math/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/seo-by-rank-math/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Rank Math Support](https://wordpress.org/support/users/rankmathsupport/)
 * Last activity: [1 year, 6 months ago](https://wordpress.org/support/topic/avoid-these-jokers/#post-18174821)