Title: Back faild everytime !
Last modified: June 15, 2023

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# Back faild everytime !

 *  Resolved [samanch](https://wordpress.org/support/users/samanch/)
 * (@samanch)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/back-faild-everytime/)
 * BMI-Ba3oMixZ-77441 this is my code frome the plugin and its fialing every time
   I try to back up my website

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/back-faild-everytime/#post-16823731)
 * Hello [@samanch](https://wordpress.org/support/users/samanch/) ,
 * Your debug code, tells me that the backup was cancelled by Apache Web Server.
   
   It was most likely caused by KeepAliveTimeout directive in Apache configuration.
 * We have alternate backup method, that can bypass this limitation.
   Simply, follow
   below steps, there are also other things you can improve.
 * Please open first section of the plugin named: “What will be backed up?”
   Find
   subsection named: “Exclude by folder / file name (case-sensitive)”Here add these
   three rules, like on image: [https://prnt.sc/9oftADPd_Z7e](https://prnt.sc/9oftADPd_Z7e)
 * Once you do that, please follow these steps:
    1. Go to “Other options” section
    2. Change backup method: [https://prnt.sc/1s1ofpa](https://prnt.sc/1s1ofpa)
    3. Disable PHP CLI checking: [https://prnt.sc/1sljr31](https://prnt.sc/1sljr31)
    4. Save “Other options” section
    5. Force stop both processes: [https://prnt.sc/1trv1tm](https://prnt.sc/1trv1tm)
 * When you do that, try to run your backup once again.
 * Let me know if that worked for you 🙂
   Thank you!
 *  Thread Starter [samanch](https://wordpress.org/support/users/samanch/)
 * (@samanch)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/back-faild-everytime/#post-16827237)
 * thanks for the respons
 * I did all that as you instructed. It did not work unfortunately. And I still 
   get the error.
 *  Thread Starter [samanch](https://wordpress.org/support/users/samanch/)
 * (@samanch)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/back-faild-everytime/#post-16827273)
 * Is it possible that I could upgrade the host plan and it works? because recently
   I downgraded the host plan that I had before to a lower level config!
 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/back-faild-everytime/#post-16829443)
 * Hey [@samanch](https://wordpress.org/support/users/samanch/) ,
 * It shouldn’t have much to do with the hosting plan.
 * Please share the debug log again – navigating to plugin section Troubleshooting
   > Check advanced options and clicking on the big red button.
 * Kind regards
 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/back-faild-everytime/#post-16848321)
 * Hey [@samanch](https://wordpress.org/support/users/samanch/) ,
 * We haven’t heard from you since, so I’ll assume that the issue is resolved and
   will close this support ticket. If you face any new issues, please feel free 
   to open a new ticket.
 * Kind regards

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Back faild everytime !’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [MixHa](https://wordpress.org/support/users/mixha/)
 * Last activity: [2 years, 11 months ago](https://wordpress.org/support/topic/back-faild-everytime/#post-16848321)
 * Status: resolved