Title: Back Up Bug
Last modified: September 9, 2022

---

# Back Up Bug

 *  Resolved [Higgey](https://wordpress.org/support/users/higgey/)
 * (@higgey)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/back-up-bug/)
 * Back up failed to migrate to a new site. Bug reference:
 * BMI-ULbnfiI4-38971
 * I’d be grateful if it could be resolved, please.
 * Kind regards,
 * John
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fback-up-bug%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/)
 * (@iclyde)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/back-up-bug/#post-16004921)
 * Hi [@higgey](https://wordpress.org/support/users/higgey/)
 * This is some new issue, I have seen it only once before.
    Our plugin shouldn’t
   allow you to run the migration if the manifest file is missing.
 * But if the file was damaged, it may happen after Super-Quick Migration.
 * Possible solution:
    1. Please confirm that the backup file is visible on backup(
   s) list inside our plugin settings on the website where you created it. – If 
   the backup is not visible, please make new one and confirm it is. 2. Then, go
   to the website where you want to restore that backup. 3. Open “Other options”
   section 4. Disable PHP CLI checking: [https://prnt.sc/1sljr31](https://prnt.sc/1sljr31)
   5. Save “Other options” section 6. Try to run Super-Quick Migration once again.
 * If that won’t work, you may need to download your backup file and upload it manually.
   
   You can use for that FTP, cPanel or our upload area.
 * Let me know if that resolves your issue 🙂
    Thank you!
 *  Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/)
 * (@iclyde)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/back-up-bug/#post-16053533)
 * As we didn’t hear any reply in last days.
    I can assume that you resolved the
   issue.
 * Feel free to open new topic if I am wrong!
    Thank you 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Back Up Bug’ is closed to new replies.

 * ![](https://ps.w.org/backup-backup/assets/icon-128x128.png?rev=2995566)
 * [Backup Migration](https://wordpress.org/plugins/backup-backup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/backup-backup/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/backup-backup/)
 * [Active Topics](https://wordpress.org/support/plugin/backup-backup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/backup-backup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/backup-backup/reviews/)

## Tags

 * [export](https://wordpress.org/support/topic-tag/export/)
 * [migration](https://wordpress.org/support/topic-tag/migration/)

 * 2 replies
 * 2 participants
 * Last reply from: [iClyde](https://wordpress.org/support/users/iclyde/)
 * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/back-up-bug/#post-16053533)
 * Status: resolved