Title: Back up Error Last modified: September 23, 2021 --- # Back up Error * Resolved [seabass888](https://wordpress.org/support/users/seabass888/) * (@seabass888) * [4 years, 8 months ago](https://wordpress.org/support/topic/back-up-error-9/) * My site’s been migrated to a new server. I’ve had a problem with the back up. I have removed and reinstalled the plugin BackWPup, and made a new back up, but I keep getting the following error message on my WP dashboard and cannot resolve it. See as follows: * ``` Backup Database Your backup folder is NOT writable To correct this issue, make the folder writable. Your backup folder MIGHT be visible to the public To correct this issue, move the file from /home/dlila77qekrk/public_html/wp-content/plugins/wp-dbmanager/htaccess.txt to /.htaccess To correct this issue, move the file from /home/dlila77qekrk/public_html/wp-content/plugins/wp-dbmanager/index.php to /index.php Click here to let WP-DBManager try to fix it Checking Security Status .htaccess is missing from index.php is missing from Checking Backup Status Checking Backup Folder () ... Backup folder does NOT exist. Please create 'backup-db' folder in '/home/dlila77qekrk/public_html/wp-content' folder and CHMOD it to '777' or change the location of the backup folder under DB Option. Backup folder is NOT writable. Please CHMOD it to '777'. Checking MYSQL Dump Path ... MYSQL dump path does NOT exist. Please check your mysqldump path under DB Options. If uncertain, contact your server administrator. Checking MYSQL Path (/usr/bin/mysql) ... MYSQL path exists. Checking PHP Functions (passthru(), system() and exec()) ... passthru() enabled. system() enabled. exec() enabled. Please Rectify The Error Highlighted In Red Before Proceeding On. Note: The checking of backup status is still undergoing testing, it may not be accurate. Backup Database ``` Viewing 5 replies - 1 through 5 (of 5 total) * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [4 years, 8 months ago](https://wordpress.org/support/topic/back-up-error-9/#post-14905730) * Hello [@seabass888](https://wordpress.org/support/users/seabass888/) Please make sure your uploads folders and all **backwpup-\*** folders are writeable. Thank you! * Thread Starter [seabass888](https://wordpress.org/support/users/seabass888/) * (@seabass888) * [4 years, 8 months ago](https://wordpress.org/support/topic/back-up-error-9/#post-14910625) * Have you got any instruction I can reference as to how I can make sure my uploads folder and all backwpup folders are writeable. * I’ve created a new back up and have successfully done so to dropbox, but this error continues and I cannot see how or where to resolve it. * If when in my WP dash i “Click here to let WP-DBManager try to fix it”. I get the following text: * “`Checking Security Status .htaccess is missing from * index.php is missing from * Checking Backup Status Checking Backup Folder () … Backup folder does NOT exist. Please create ‘backup-db’ folder in ‘/home/dlila77qekrk/public_html/wp-content’ folder and CHMOD it to ‘777’ or change the location of the backup folder under DB Option. * Backup folder is NOT writable. Please CHMOD it to ‘777’. * Checking MYSQL Dump Path (/usr/bin/mysqldump) … * MYSQL dump path exists. * Checking MYSQL Path (/usr/bin/mysql) … * MYSQL path exists. * Checking PHP Functions (passthru(), system() and exec()) … passthru() enabled. * system() enabled. * exec() enabled. * Please Rectify The Error Highlighted In Red Before Proceeding On. * Note: The checking of backup status is still undergoing testing, it may not be accurate. * Backup Database`” * Please assist as to how to make back up folder writeable? * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [4 years, 8 months ago](https://wordpress.org/support/topic/back-up-error-9/#post-14913562) * [@seabass888](https://wordpress.org/support/users/seabass888/) WP-DBManager plugin also reported your website was not writeable, the easiest way to fix this is simply to contact your hoster, tell them about the issue then they will resolve it for you. If you want to do it yourself, log in to cPanel or using the FTP client to change the file permission to 775. I found a tutorial on Youtube here: [https://www.youtube.com/watch?v=iTjWEyTA4jI](https://www.youtube.com/watch?v=iTjWEyTA4jI) * Thread Starter [seabass888](https://wordpress.org/support/users/seabass888/) * (@seabass888) * [4 years, 8 months ago](https://wordpress.org/support/topic/back-up-error-9/#post-14918558) * Thanks for the reply. * On the WP dash message it says: “Backup folder is NOT writable. Please CHMOD it to ‘777’.” * in your reply you state: “If you want to do it yourself, log in to cPanel or using the FTP client to change the file permission to 775.”, but shouldn’t i change it to 777 and not 775? * Regards, * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [4 years, 8 months ago](https://wordpress.org/support/topic/back-up-error-9/#post-14920612) * [@seabass888](https://wordpress.org/support/users/seabass888/) I think 775 should be fine, if it still does not work, you can change it to 777. But actually, I would recommend you contact the hoster and tell them to resolve the issue since it is a server permission issue. Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Back up Error’ is closed to new replies. * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141) * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/) * [Support Threads](https://wordpress.org/support/plugin/backwpup/) * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/) * 5 replies * 2 participants * Last reply from: [happyAnt](https://wordpress.org/support/users/duongcuong96/) * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/back-up-error-9/#post-14920612) * Status: resolved