Title: Background Update Failed Last modified: December 12, 2024 --- # Background Update Failed * Resolved [jperson19468](https://wordpress.org/support/users/jperson19468/) * (@jperson19468) * [1 year, 6 months ago](https://wordpress.org/support/topic/background-update-failed-2/) * I have **Easy Updates Manager** Version 9.0.19 * Current version of WordPress is Current version: 6.7.1 * I am hosting on DreamHost * I have my “wp_con” set to “false in my wp-congfig.php file define(‘DISABLE_WP_CRON’, false) * Under Easy Update Manager the “Update logs” are empty Nothing ever gets written to the log * When I force the plugins to update though Easy Update Manager sometimes they will update and sometimes they will not When I manually update the plugins though WordPress it always works * I will always get the error message and sometimes all the plugins will be updated to the current version I have 34 active plugins All are setup to be managed by Easy Update Manager Site does not get much traffic * ```wp-block-code I receive the following error message in an emailWordPress site: https://greatcareers.org/The following plugins failed to update: * FAILED: "Plugin Name"Thanks! -- The Easy Updates Manager teamUPDATE LOG =========="Plugin Name"------------  Updating plugin: "Plugin Name"  Downloading update fromhttps://downloads.wordpress.org/plugin/"Plugin Name".4.3.0.zip...  Unpacking the update...  Installing the latest version...  Removing the old version of the plugin...  Plugin updated successfully.  Error: [plugin_update_fatal_error_rollback_successful] The updatefor "Plugin Name" contained a fatal error. The previously installedversion has been restored. ``` Viewing 15 replies - 1 through 15 (of 23 total) 1 [2](https://wordpress.org/support/topic/background-update-failed-2/page/2/?output_format=md) [→](https://wordpress.org/support/topic/background-update-failed-2/page/2/?output_format=md) * Thread Starter [jperson19468](https://wordpress.org/support/users/jperson19468/) * (@jperson19468) * [1 year, 6 months ago](https://wordpress.org/support/topic/background-update-failed-2/#post-18195266) * I also have cleared my cache and uninstalled Easy Update Manager and reinstalled it - This reply was modified 1 year, 6 months ago by [jperson19468](https://wordpress.org/support/users/jperson19468/). * Plugin Support [vupdraft](https://wordpress.org/support/users/vupdraft/) * (@vupdraft) * [1 year, 6 months ago](https://wordpress.org/support/topic/background-update-failed-2/#post-18195739) * Which plugin is not being updated? There is likely an issue with that plugin. * If your Cron is disabled, have you set up real cron jobs to visit your site? * Your site needs these to be able to run. Can you install the free plugin WP crontrol and take a screenshot of your Cron Events? * Thread Starter [jperson19468](https://wordpress.org/support/users/jperson19468/) * (@jperson19468) * [1 year, 6 months ago](https://wordpress.org/support/topic/background-update-failed-2/#post-18195827) * This happens on all my plugins * Plugin Support [vupdraft](https://wordpress.org/support/users/vupdraft/) * (@vupdraft) * [1 year, 6 months ago](https://wordpress.org/support/topic/background-update-failed-2/#post-18197790) * Have you set up cron jobs to visit your site, if so how often do they run? * Can you install the free plugin WP Crontrol and take a a screenshot of your Cron Events? * Moderator [Yui](https://wordpress.org/support/users/fierevere/) * (@fierevere) * 永子 * [1 year, 5 months ago](https://wordpress.org/support/topic/background-update-failed-2/#post-18198145) * [@jperson19468](https://wordpress.org/support/users/jperson19468/) please sanitize your data before posting, your last post contained menus with links and nonces, it is not advised to reveal that, even if they will not work without auth (hopefully), a lot of bots and crawlers will hit them. Remember, this is a public forum. * Thread Starter [jperson19468](https://wordpress.org/support/users/jperson19468/) * (@jperson19468) * [1 year, 5 months ago](https://wordpress.org/support/topic/background-update-failed-2/#post-18198495) * [@vupdraft](https://wordpress.org/support/users/vupdraft/) I am unable to take a screenshot of my Cron Events when I did this the admins of the group sent me this message “please sanitize your data before posting, your last post contained menus with links and nonces” and would not let my post go though * Plugin Support [vupdraft](https://wordpress.org/support/users/vupdraft/) * (@vupdraft) * [1 year, 5 months ago](https://wordpress.org/support/topic/background-update-failed-2/#post-18202001) * I just saw that, if you look at your cron events do they have an exclamation mark, do they show as overdue? * Thread Starter [jperson19468](https://wordpress.org/support/users/jperson19468/) * (@jperson19468) * [1 year, 5 months ago](https://wordpress.org/support/topic/background-update-failed-2/#post-18202456) * This is a list of all the hooks. In the Action column on each one of these hooks is a “!” followed by the word “None” * `sb_instagram_cron_job,` `wpseo-reindex-links,` `cau_outdated_notifier` * `woocommerce_cleanup_rate_limits,` `tribe_del_event_cron,` `tribe_common_log_cleanup` * `get_transient_features.` `wpbackitup_daily_scheduled_events,` `llms_backup_logs` * `llms_cleanup_tmp,` `llms_send_tracking_data,` `ime_run_scheduled_import` * `ime_run_scheduled_import, fs_data_sync_the-events-calendar,` `rocket_atf_cleanup` * `charitable_daily_scheduled_events,` `woocommerce_tracker_send_eve` * `wpo_smush_clear_backup_images, monsterinsights_usage_tracking_cron` * `wpo_weekly_cron_tasks,` `wcs_cleanup_big_logs` - This reply was modified 1 year, 5 months ago by [jperson19468](https://wordpress.org/support/users/jperson19468/). * Plugin Support [vupdraft](https://wordpress.org/support/users/vupdraft/) * (@vupdraft) * [1 year, 5 months ago](https://wordpress.org/support/topic/background-update-failed-2/#post-18204717) * The exclamation mark, is it only every next to None! * Do you see a cron job called eum_auto_updates? * Thread Starter [jperson19468](https://wordpress.org/support/users/jperson19468/) * (@jperson19468) * [1 year, 5 months ago](https://wordpress.org/support/topic/background-update-failed-2/#post-18205152) * The exclamation mark, is it only every next to None! —- Yes * Do you see a cron job called eum_auto_updates? I do not have the cron job called“ eum_auto_updates” in my Cron Events * I have my “wp_con” set to “false in my wp-congfig.php file define(‘DISABLE_WP_CRON’, false) — is this why I don’t see eum_auto_updates cron job? Is this a hosting/“ dreamhost problem”? (I am Hosting on DREAMHOST) * Plugin Support [vupdraft](https://wordpress.org/support/users/vupdraft/) * (@vupdraft) * [1 year, 5 months ago](https://wordpress.org/support/topic/background-update-failed-2/#post-18207186) * setting it to false means it’s not disabled which is fine. * I believe your issue is related to low visitor numbers when the updates are due. * The visits to the site trigger the cron jobs , if there are not enough, the events won’t run. * I would recommend setting up a number of dummy visits to the site via an external cronjob. * These are automated tasks performed by the server. * You will need to set up an automated task to visit your site (please set the cron job to visit: [http://yourdomain.com/wp-cron.php?doing_wp_cron](http://yourdomain.com/wp-cron.php?doing_wp_cron)) every 1-5 minutes (This will also keep the rest of your WordPress scheduler running) * Thread Starter [jperson19468](https://wordpress.org/support/users/jperson19468/) * (@jperson19468) * [1 year, 5 months ago](https://wordpress.org/support/topic/background-update-failed-2/#post-18207791) * I don’t no how to work with external cronjobs in the cloud. I do understand how cronjobs work from my unix experience. I do remember seeing a file called wp- cron.php on the server. Lets me see if I got this straight * You want me to create a cronjob on the server(dreamhost) that will run the wp- cron.php script every 1-5 minutes? * Thread Starter [jperson19468](https://wordpress.org/support/users/jperson19468/) * (@jperson19468) * [1 year, 5 months ago](https://wordpress.org/support/topic/background-update-failed-2/#post-18226471) * After trying to setup a cronjob from Cpanel and I still received “Background Update Failed” messages, I decided to contact dreamhost support to make sure I setup the cronjob correctly This is their response: After “Customer service” disabled the optimization for the “Website Name” site’s WordPress cron jobs, I can see from its access log that its WordPresscron jobs are running properly with 200 OK status. Please see one of therepeating access log entries when the site tries to trigger its WordPresscron jobs:** 107.180.242.27 [04/Jan/2025:21: 18:18 -0800] “POST/wp-cron.php?doing_wp_cron=1736054298.6013619899749755859375 HTTP/2.0″200 1 “-” “KOGtqEMTrzpw” rt=0.028 uct=”0.000″ uht=”0.028″ urt=”0.029″“-– Rule5″ – ru=”-” – gzr=”-“ Here is the Command to run — /usr/bin/php /home/wp_d2c47r/ Name of Website/wp-cron.php?doing_wp_cron * From the Wp control plugins (Events) This is a list of Events with No Actions They all have “!” & None in the Action column there is still no Cron Job called“ eum_auto_updates” I take it when you mean Cron Job you mean “Hook”? * `tribe_common_log_cleanup` `llms_backup_logs` `llms_cleanup_tmp` `llms_send_tracking_data`` ime_run_scheduled_import` `wpo_weekly_cron_tasks` `woocommerce_tracker_send_event`` get_transient_features` `ime_run_scheduled_import` `fs_data_sync_the-events-calendar`` woocommerce_cleanup_rate_limits` `rocket_atf_cleanup` `charitable_daily_scheduled_event`` wcs_cleanup_big_logs` `wpo_smush_clear_backup_images` `sb_instagram_cron_job`` wpseo-reindex-links` `wpbackitup_daily_scheduled_events` `tribe_del_event_cron`` cau_outdated_notifier` `monsterinsights_usage_tracking_cron` * I do have a help desk ticket open with dreamhost if you require any additional information from dreamhost I can include it in an additional update in the help desk ticket or me please let me know You can be very specific for the dreamhost people since they have more expertise in this then me - This reply was modified 1 year, 5 months ago by [jperson19468](https://wordpress.org/support/users/jperson19468/). - This reply was modified 1 year, 5 months ago by [jperson19468](https://wordpress.org/support/users/jperson19468/). - This reply was modified 1 year, 5 months ago by [jperson19468](https://wordpress.org/support/users/jperson19468/). * Plugin Support [vupdraft](https://wordpress.org/support/users/vupdraft/) * (@vupdraft) * [1 year, 5 months ago](https://wordpress.org/support/topic/background-update-failed-2/#post-18226692) * Customer service” disabled the optimization for the “Website Name” * What optimization did they disable? * Thread Starter [jperson19468](https://wordpress.org/support/users/jperson19468/) * (@jperson19468) * [1 year, 5 months ago](https://wordpress.org/support/topic/background-update-failed-2/#post-18229099) * Here is what the dreamhost respond back to me about the “What optimization did they disable” question * If you need more information / further information let me know and I will try to get a more detailed explanation from them * About the cron job optimization on the DreamPress servers, it is set up using the DISABLE_WP_CRON setting in the site’s wp-config.php file, and aserver cron job is added to help run or trigger the WordPress cron jobsevery 2 minutes. This setup or optimization is similar to the one fromthe link below:[https://help.dreamhost.com/hc/en-us/articles/360048323291-Disabling-WP-CRON-to-Improve-Overall-Site-Performance](https://help.dreamhost.com/hc/en-us/articles/360048323291-Disabling-WP-CRON-to-Improve-Overall-Site-Performance) To disable the cron job optimization, the DISABLE_WP_CRON setting was setto false, and the server cron job was disabled or commented out, whichre-enabled the default trigger for the WordPress cron jobs, which happensafter every page load. Viewing 15 replies - 1 through 15 (of 23 total) 1 [2](https://wordpress.org/support/topic/background-update-failed-2/page/2/?output_format=md) [→](https://wordpress.org/support/topic/background-update-failed-2/page/2/?output_format=md) The topic ‘Background Update Failed’ is closed to new replies. * ![](https://ps.w.org/stops-core-theme-and-plugin-updates/assets/icon-256x256. png?rev=1896941) * [Easy Updates Manager](https://wordpress.org/plugins/stops-core-theme-and-plugin-updates/) * [Frequently Asked Questions](https://wordpress.org/plugins/stops-core-theme-and-plugin-updates/#faq) * [Support Threads](https://wordpress.org/support/plugin/stops-core-theme-and-plugin-updates/) * [Active Topics](https://wordpress.org/support/plugin/stops-core-theme-and-plugin-updates/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/stops-core-theme-and-plugin-updates/unresolved/) * [Reviews](https://wordpress.org/support/plugin/stops-core-theme-and-plugin-updates/reviews/) * 23 replies * 3 participants * Last reply from: [jperson19468](https://wordpress.org/support/users/jperson19468/) * Last activity: [1 year, 4 months ago](https://wordpress.org/support/topic/background-update-failed-2/page/2/#post-18295366) * Status: resolved