Title: Background updates may not available & loopback problem
Last modified: March 25, 2021

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# Background updates may not available & loopback problem

 *  Resolved [khang0714](https://wordpress.org/support/users/khang0714/)
 * (@khang0714)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/background-updates-may-not-available-loopback-problem/)
 * Hi, every time I activate this plugin, then the “Site Health” plugin will display
   loopback errors and background updates may not available, any solution?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbackground-updates-may-not-available-loopback-problem%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Gabor](https://wordpress.org/support/users/nextendweb_gabor/)
 * (@nextendweb_gabor)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/background-updates-may-not-available-loopback-problem/#post-14231764)
 * Hi [@khang0714](https://wordpress.org/support/users/khang0714/)!
 * Do you receive a similar error message to this?:
 *     ```
       The loopback request to your site failed, this means features relying on them are not currently working as expected.
       Error: [] cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes received
       ```
   
 * This error tells, that a curl connection couldn’t happen due to a server limitation.
   You should contact your server host and ask them to help you with this. It is
   possible, that they are using firewall or some other ModSecurity configuration,
   which didn’t allow the connection to happen and that should be turned off.
 *  Thread Starter [khang0714](https://wordpress.org/support/users/khang0714/)
 * (@khang0714)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/background-updates-may-not-available-loopback-problem/#post-14232747)
 * Hi,
 * Yes, I did receive the errors like this, but only when I active the smart slider
   3 plugin.
 *  Plugin Support [Gabor](https://wordpress.org/support/users/nextendweb_gabor/)
 * (@nextendweb_gabor)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/background-updates-may-not-available-loopback-problem/#post-14232772)
 * Probably you are reaching a server limitation, because of the amount of codes
   your website uses with our plugin. Your server host should be able to help with
   this.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Background updates may not available & loopback problem’ is closed to
new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Gabor](https://wordpress.org/support/users/nextendweb_gabor/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/background-updates-may-not-available-loopback-problem/#post-14232772)
 * Status: resolved