Title: Backoffice (admin editor) display problem Last modified: August 19, 2018 --- # Backoffice (admin editor) display problem * Resolved [linewp](https://wordpress.org/support/users/linewp/) * (@linewp) * [7 years, 9 months ago](https://wordpress.org/support/topic/backoffice-admin-editor-display-problem/) * Hi, Here is my problem : WP works well, but doesn’t display all things correctly in the admin area. For example : with the Contact Form 7 plugin, normally, in the configuration of a form, I should have tabs “Form | Mail | Messages | Additional Settings”, like in this screenshot : [https://ps.w.org/contact-form-7/assets/screenshot-1.png?rev=1176454](https://ps.w.org/contact-form-7/assets/screenshot-1.png?rev=1176454) But unfortunately, this tabs are displayed as simple links with anchors on a single page. Drag n drop doesn’t display correctly too. It’s not a blocking point for this plugin, but I’ve the same problem with Gantry 5, problem that restrain a lot the use of this framework. * Screenshots of the problems : Broken Contact Form : [https://frama.link/MHM-NGxE](https://frama.link/MHM-NGxE) Broken Gantry : [https://frama.link/xDw0wkaH](https://frama.link/xDw0wkaH) Gantry should display as this : [https://frama.link/c3N9PNgz](https://frama.link/c3N9PNgz) * My configuration : PHP : 7.2 WordPress : 4.9.8 Plugins : Askimet, Classic Editor, Coming soon page & maintenance mode, Contact Form 7 and Gantry 5. (same on my localhost and no problem, problem only on the production server. The only difference is that I work with MariaDB on the localhost, and MySQL on the distant server.) * I’ve tried to disable/reenable the plugins. I’ve tried to disable the .htaccess. I(ve tried to add define( ‘CONCATENATE_SCRIPTS’, false ); in the config.php … but nothing works. * Does someone have an idea to help me ? Thank you by advance Viewing 11 replies - 1 through 11 (of 11 total) * [fixmysite](https://wordpress.org/support/users/fixmysite/) * (@fixmysite) * [7 years, 9 months ago](https://wordpress.org/support/topic/backoffice-admin-editor-display-problem/#post-10604802) * Tried logging into your wp-admin with a different browser? * Thread Starter [linewp](https://wordpress.org/support/users/linewp/) * (@linewp) * [7 years, 9 months ago](https://wordpress.org/support/topic/backoffice-admin-editor-display-problem/#post-10604815) * Thank you for attention to my problem. Yes, I tried Firefox and Chromium, on Debian 9. * [Rajan Vijayan](https://wordpress.org/support/users/rajanit2000/) * (@rajanit2000) * [7 years, 9 months ago](https://wordpress.org/support/topic/backoffice-admin-editor-display-problem/#post-10604843) * Hi [@linewp](https://wordpress.org/support/users/linewp/) * If you can install plugins, install “Health Check”: [https://wordpress.org/plugins/health-check/](https://wordpress.org/plugins/health-check/) On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, **without affecting normal visitors to your site**. * [fixmysite](https://wordpress.org/support/users/fixmysite/) * (@fixmysite) * [7 years, 9 months ago](https://wordpress.org/support/topic/backoffice-admin-editor-display-problem/#post-10604855) * @RajanV – he already said he disabled the plugins above. * Do you use any website optimizing services like Cloudflare? * [fixmysite](https://wordpress.org/support/users/fixmysite/) * (@fixmysite) * [7 years, 9 months ago](https://wordpress.org/support/topic/backoffice-admin-editor-display-problem/#post-10604858) * Also check for javascript errors in the console. * [Rajan Vijayan](https://wordpress.org/support/users/rajanit2000/) * (@rajanit2000) * [7 years, 9 months ago](https://wordpress.org/support/topic/backoffice-admin-editor-display-problem/#post-10604863) * Hello [@fixmysite](https://wordpress.org/support/users/fixmysite/), * I am also asked to install Health Check plugin for troubleshooting this issue. * Thread Starter [linewp](https://wordpress.org/support/users/linewp/) * (@linewp) * [7 years, 9 months ago](https://wordpress.org/support/topic/backoffice-admin-editor-display-problem/#post-10604874) * [@fixmysite](https://wordpress.org/support/users/fixmysite/) : no Cloudfare or other external services. Javascript errors in the console : “403 forbidden” on a some js files from the Gantry plugin folder. I’ve tried the console on a Contact Form plugin page, and same 403, on some js files from Contact Form folder… I don’t know if I have to do something… ? Permissions via FTP are set on 644 or 744 for theses files… * Thread Starter [linewp](https://wordpress.org/support/users/linewp/) * (@linewp) * [7 years, 9 months ago](https://wordpress.org/support/topic/backoffice-admin-editor-display-problem/#post-10604893) * Thank you Rajan V, but the plugin you advise has almost 50% of negative ratings/ comments :-/ so I prefer not to install it. * Thread Starter [linewp](https://wordpress.org/support/users/linewp/) * (@linewp) * [7 years, 9 months ago](https://wordpress.org/support/topic/backoffice-admin-editor-display-problem/#post-10604909) * Wow it’s late here in my country, I’m going to sleep, see you tomorrow (I hope so 🙂 Good night * [fixmysite](https://wordpress.org/support/users/fixmysite/) * (@fixmysite) * [7 years, 9 months ago](https://wordpress.org/support/topic/backoffice-admin-editor-display-problem/#post-10605249) * Make sure those js files that were throwing errors and their folder have permissions 755. * Thread Starter [linewp](https://wordpress.org/support/users/linewp/) * (@linewp) * [7 years, 9 months ago](https://wordpress.org/support/topic/backoffice-admin-editor-display-problem/#post-10606765) * Yeeaah ! Thank you a lot fixmysite ! <3<3<3 It was the problem you pointed : permissions. What I’ve done : – trying to put 755 only on the .js that the console listed as “403 forbidden”. No effect. – so I put the entire “plugins” folder as 755, and it works. Contact Form and Gantry display well. Have a nice day Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Backoffice (admin editor) display problem’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 11 replies * 3 participants * Last reply from: [linewp](https://wordpress.org/support/users/linewp/) * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/backoffice-admin-editor-display-problem/#post-10606765) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics