Title: Backordered products problem
Last modified: March 26, 2023

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# Backordered products problem

 *  Resolved [danielkulcsar](https://wordpress.org/support/users/danielkulcsar/)
 * (@danielkulcsar)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/backordered-products-problem/)
 * Hello,
 * I am experiencing an issue with my WooCommerce store. When a customer adds a 
   backordered item to their cart, the shipping methods are not showing up at checkout.
   Specifically, the Flexible Shipping methods are not appearing for backordered
   items.
 * I have tried implementing various code snippets to fix the issue, but none of
   them have been successful. I have also checked the settings for the Octolize 
   Flexible Shipping plugin and ensured that the shipping methods are enabled for
   backordered items, but they still do not show up at checkout.
 * Could you please provide some assistance with this issue? I would greatly appreciate
   any guidance or support you can offer.
 * Thank you.
    -  This topic was modified 3 years, 2 months ago by [danielkulcsar](https://wordpress.org/support/users/danielkulcsar/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [tograczyk](https://wordpress.org/support/users/tograczyk/)
 * (@tograczyk)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/backordered-products-problem/#post-16598126)
 * Hi [@danielkulcsar](https://wordpress.org/support/users/danielkulcsar/),
 * ​I prepared such a configuration in my store and the shipping method is correctly
   available. Flexible Shipping plugin should not behave in a special way for backorder
   products.
 * ![](https://i0.wp.com/i.vgy.me/Vxepq1.png?ssl=1)
 * Shipping zone settings
 * ![](https://i0.wp.com/i.vgy.me/EEI7Tf.png?resize=537%2C161&ssl=1)
 * Shipping Cost Calculation Rules
 * ![](https://i0.wp.com/i.vgy.me/Yh1xOj.png?resize=537%2C139&ssl=1)
 * Product A Stock status: On backorder
 * ![](https://i0.wp.com/i.vgy.me/omFFi9.png?ssl=1)
 * Result in the cart. Flexible Shipping method available.
    - Could you please send a screenshot of your configuration?
    - ​Could you temporarily add the Flat rate method to the same shipping zone 
      and see if it is available in the cart for backordered products?
 * This would help determine if the issue is with the Flexible Shipping methods,
   or if the reason for the lack of methods in the cart is elsewhere.
 * ​Best regards,​
   Tomek
 *  Plugin Support [tograczyk](https://wordpress.org/support/users/tograczyk/)
 * (@tograczyk)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/backordered-products-problem/#post-16624313)
 * As we haven’t got any replies, I’m marking this topic as resolved for now.
 * If you have any additional questions, let us know, we’ll be happy to help.​
 * ​Best regards,
   Tomek

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Backordered products problem’ is closed to new replies.

 * ![](https://ps.w.org/flexible-shipping/assets/icon.svg?rev=2737045)
 * [Weight Based Shipping Table Rate for WooCommerce – Flexible Shipping](https://wordpress.org/plugins/flexible-shipping/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/flexible-shipping/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/flexible-shipping/)
 * [Active Topics](https://wordpress.org/support/plugin/flexible-shipping/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/flexible-shipping/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/flexible-shipping/reviews/)

## Tags

 * [backorder](https://wordpress.org/support/topic-tag/backorder/)

 * 2 replies
 * 2 participants
 * Last reply from: [tograczyk](https://wordpress.org/support/users/tograczyk/)
 * Last activity: [3 years, 2 months ago](https://wordpress.org/support/topic/backordered-products-problem/#post-16624313)
 * Status: resolved