Title: Backordered Sales
Last modified: February 19, 2021

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# Backordered Sales

 *  Resolved [eaglegunco](https://wordpress.org/support/users/eaglegunco/)
 * (@eaglegunco)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/backordered-sales/)
 * There are a couple issues I have noticed and they are around Backordered Items.
 * 1. If an order is completed, I can not clear the backorder flag.
    2. If an order
   is completed with a backorder, it doesn’t show up on the Mobile App as Orders.
   And does not show up as sales revenue.
 * How do I correct this?
    -  This topic was modified 5 years, 3 months ago by [eaglegunco](https://wordpress.org/support/users/eaglegunco/).

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Damianne P (a11n)](https://wordpress.org/support/users/drwpcom/)
 * (@drwpcom)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/backordered-sales/#post-14267925)
 * Hi [@eaglegunco](https://wordpress.org/support/users/eaglegunco/). Sorry that
   we missed your post. Have you been able to resolve this issue?
 * If not, can you share what you mean by the backorder flag, please? A screenshot
   using a tool like [https://snipboard.io](https://snipboard.io) would be very 
   helps.
 * In my test, the sale shows up in Analytics > Revenue and as an order in the WooCommerce
   mobile app.
 *  Thread Starter [eaglegunco](https://wordpress.org/support/users/eaglegunco/)
 * (@eaglegunco)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/backordered-sales/#post-14268960)
 * Once an order is complete and still as backorder showing up on the item, you 
   can’t go back and clear the backorder when you have the product in.
 * Also even if the order is in processing status on a normal order that order is
   included in your daily sales in the app. If an item is on back order, but the
   user is in processing, it doesn’t show up on the daily sales. I’m on my phone,
   but when I get to a computer, I’ll add a screenshot.
 *  Plugin Support [Damianne P (a11n)](https://wordpress.org/support/users/drwpcom/)
 * (@drwpcom)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/backordered-sales/#post-14370510)
 * Hi [@eaglegunco](https://wordpress.org/support/users/eaglegunco/). I apologize
   for the delay. I was a bit stuck as I was unable to replicate the issue that 
   you are experiencing.
 * > Once an order is complete and still as backorder showing up on the item, you
   > can’t go back and clear the backorder when you have the product in.
 * I’m not sure what you mean by this. Could you share a screenshot to illustrate
   this?
 * > If an item is on back order, but the user is in processing, it doesn’t show
   > up on the daily sales.
 * Where are you seeing this? The full order amount shows in total sales for the
   day for me in WooCommerce > Analytics. Please share a screenshot that clarifies
   the issue.
 *  [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/)
 * (@rainfallnixfig)
 * [5 years ago](https://wordpress.org/support/topic/backordered-sales/#post-14492261)
 * We’ve not seen any activity on this thread for a while, so I’m marking this thread
   as resolved.
 * Hopefully, you were able to come up with a solution! If you have further questions,
   please feel free to open a new topic.
 * Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Backordered Sales’ is closed to new replies.

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 * 4 replies
 * 3 participants
 * Last reply from: [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/)
 * Last activity: [5 years ago](https://wordpress.org/support/topic/backordered-sales/#post-14492261)
 * Status: resolved