Title: backuo
Last modified: July 17, 2025

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# backuo

 *  Resolved [hollysdayz](https://wordpress.org/support/users/hollysdayz/)
 * (@hollysdayz)
 * [10 months, 4 weeks ago](https://wordpress.org/support/topic/backuo/)
 * Hello.
 * Beginner here.
 * Where did my site go? I did the back up and the WordPress update and tried to
   restore but now it is only default pages, saying ready to upload the site. What
   happened? What did I do wrong? I’m devastated, a month of work, all gone. Thanks
   for your time.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbackuo%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/backuo/#post-18560884)
 * Hi [@hollysdayz](https://wordpress.org/support/users/hollysdayz/),
 * Sorry to hear about the trouble. To better understand what happened, could you
   please provide a few more details?
    - What exact steps did you take when performing the backup and restore?
    - Did you see any error messages during the restore process?
    - Could you share a screenshot of what you see on your website now?
 * Once we have more information, we’ll do our best to guide you through resolving
   this.
 * Kind regards,
   Bryle
 *  Thread Starter [hollysdayz](https://wordpress.org/support/users/hollysdayz/)
 * (@hollysdayz)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/backuo/#post-18561596)
 * Hello
 * YESTERDAY I did not see any error messages. I did a backup to FTP. Updated WordPress
   then tried to restore. I could see my pages and post on the dashboard and in 
   edit. All were published but none showed up on the front end. Every page was 
   Hostinger’s default bicycle rider saying ready to migrate or build. I could not
   access my Neve theme dashboard; it looked like it wants to load but never did.
   This is crazy, the one time I use a plugin for backup…. usually I keep sites 
   backed up by copying pages to a duplicate site on the free .org and update WordPress
   with no issues.
 * TODAY I can’t even log in. Currently this is all I see on the front end [Default page](https://instaconversions.com/)
   no matter how many times I try to get to the dashboard, I get an cookies error.
 * ![](https://wordpress.org/bce751bc-3033-48a1-802d-45f761e67449)
 * Thanks for your time
 *  Thread Starter [hollysdayz](https://wordpress.org/support/users/hollysdayz/)
 * (@hollysdayz)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/backuo/#post-18561634)
 * Hostinger support was able to get it all back! Thanks again for your prompt response
   and effort.
 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/backuo/#post-18563545)
 * That’s wonderful to hear—thanks for the update!
   Glad Hostinger was able to recover
   everything. If you have any questions or need help with backups in the future,
   feel free to reach out.
 * Best wishes,
   Bryle

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘backuo’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/updraftplus/)
 * [Active Topics](https://wordpress.org/support/plugin/updraftplus/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/updraftplus/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/updraftplus/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * Last activity: [10 months, 3 weeks ago](https://wordpress.org/support/topic/backuo/#post-18563545)
 * Status: resolved