Title: backup cannot create
Last modified: March 27, 2022

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# backup cannot create

 *  Resolved [erickintsui](https://wordpress.org/support/users/erickintsui/)
 * (@erickintsui)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/backup-cannot-create/)
 * I cannot create the backup even I brought the premium versions. It is always 
   running to scan the file size.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbackup-cannot-create%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/)
 * (@iclyde)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/backup-cannot-create/#post-15500587)
 * Hi [@erickintsui](https://wordpress.org/support/users/erickintsui/)
 * For premium support, please contact us directly via e-mail.
    This forum is only
   for free version of the plugin.
 * E-mail: [ support (at) backupbliss dot com ]
 * In the mail, please:
    a) Let me know what’s your hosting provider is b) Include
   global logs of the plugin (troubleshooting section -> advanced options): [https://prnt.sc/1wyxxe6](https://prnt.sc/1wyxxe6)
 * I’ll close the topic here 🙂
    Thank you!

Viewing 1 replies (of 1 total)

The topic ‘backup cannot create’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [iClyde](https://wordpress.org/support/users/iclyde/)
 * Last activity: [4 years, 2 months ago](https://wordpress.org/support/topic/backup-cannot-create/#post-15500587)
 * Status: resolved