Title: Backup Code Login Method
Last modified: August 15, 2021

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# Backup Code Login Method

 *  Resolved [jetxpert](https://wordpress.org/support/users/jetxpert/)
 * (@jetxpert)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/backup-code-login-method-improvements-needed/)
 * **Good Day!**
 * The backup codes feature SiteGround introduced with V1.1.0 is great, but it’s
   a “bare bones” configuration that needs more pizzazz, more meat.
 * **Specifically:**
 * (1) Please enhance the backend section where the backup codes are being listed.
   For example, add an explanation and other features (e.g., print, download, etc.)
   to it as shown below (Reference: [WordPress Security Article](https://wordpress.com/support/security/two-step-authentication/#backup-codes))
 * ![njn4-YDTa-Qq6h6jwu-AAEB3w](https://i0.wp.com/i.ibb.co/Q6xF363/njn4-YDTa-Qq6h6jwu-
   AAEB3w.jpg?ssl=1)
 * (2) If someone doesn’t have a copy, lost, nor has access to their backup codes,
   the current backup code system offered by SGS is useless. Recommend updating 
   the login panel (bottom section) to replace the link “Login using backup codes”
   with the following:
 *     ```
       Or use a backup method:
       * Use backup code
       * Email verification code
       ```
   
 * The key (enhancement) is: `Email verification code` which would be emailed to
   the account holder’s registered email.
 * ![login-panel-backup-alternate](https://i0.wp.com/i.ibb.co/brSRpWF/login-panel-
   backup-alternate.png?ssl=1)
 * Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Hristo Pandjarov](https://wordpress.org/support/users/hristo-sg/)
 * (@hristo-sg)
 * SiteGround Representative
 * [4 years, 10 months ago](https://wordpress.org/support/topic/backup-code-login-method-improvements-needed/#post-14728869)
 * Number one is already in the works and will be soon available. As to number two,
   if someone has lost access to their 2FA device, they should contact the owner
   of the site to have their 2FA reset. If they are the owner of the site, in the
   next version it will be easy to have it reset through ssh/filter. Email is not
   a second factor and we will not add it as method of authentication.
 *  Thread Starter [jetxpert](https://wordpress.org/support/users/jetxpert/)
 * (@jetxpert)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/backup-code-login-method-improvements-needed/#post-14729145)
 * [@hristo-sg](https://wordpress.org/support/users/hristo-sg/),
 * As always, thanks for your help. In response:
 * What do you mean by resetting the 2FA codes? In the case of your plugin, site
   owner’s cannot reset them. They are generated automatically by SiteGround in 
   the background or by the Authenticator app. Looks like your filter will help.
 * Concerning our other request, why wouldn’t SG implement emailing the 2FA code?
   Emailing the 2FA code or any other is also considered a 2FA method.
 * Supporting Document: [https://www.investopedia.com/terms/t/twofactor-authentication-2fa.asp](https://www.investopedia.com/terms/t/twofactor-authentication-2fa.asp)
 * Not having the ability to email the 2FA code or providing another frontend 2FA
   method to registered users is going to cause headaches for many users, including
   SiteGround.
 * Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Backup Code Login Method’ is closed to new replies.

 * ![](https://ps.w.org/sg-security/assets/icon-256x256.gif?rev=2971855)
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 * 2 replies
 * 2 participants
 * Last reply from: [jetxpert](https://wordpress.org/support/users/jetxpert/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/backup-code-login-method-improvements-needed/#post-14729145)
 * Status: resolved