Title: Backup doesn't complete
Last modified: August 21, 2016

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# Backup doesn't complete

 *  [nereycamille](https://wordpress.org/support/users/nereycamille/)
 * (@nereycamille)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/backup-doesnt-complete/)
 * Hi,
 * I’ve tried to backup my site [http://anahicastro.com](http://anahicastro.com)
   with BackWPup Scheduler. The site is a network, with the original site hosted
   in the root directory and two other WP sites hosted respectively in directories/
   es and /en (original site is in French, the other two in Spanish and English).
   My hosting provider is Strato.
 * It’s the first time I use this plugin, so I tried to backup the whole network
   from the root site. Either with the default parameters or changing them, the 
   backup starts, then seems to encounter a problem and go backward a stage, then
   proceeds until it stops again, and this process is repeated indefinitely. I get
   the message:
 * The ZIP creation is in progress (0/0 files has been added in 12 zip files and
   the current size of the zip files is 50.07 MB).
 * Please wait, a backup is in progress for 20 seconds! Wait until 45 seconds for
   an automatic restart.
    This error message may also be generated if the chunk 
   size is too big: try first to set the chunk size to 1Mo in order to avoid any
   memory saturation of your server and then increase it slowly…
 * So, I’ve set the chunk size to everything from 1 to 50 Mo, and no change. It 
   extracts all the data from the database and starts creating zip archives, then
   at some point it shows this message (the number of files, zip archives and total
   Mo varies depending on the chosen chunk size), then it resumes zip creation, 
   and again the message and a stage backwards. Like, it encounters the first problem
   when it reaches 60 Mo, then when it resumes work it says total size so far is
   30 Mo, then again 40… etc.
 * Can you help? I couldn’t find any answer to this specific problem anywhere.
 * [http://wordpress.org/plugins/backwpup/](http://wordpress.org/plugins/backwpup/)

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## Tags

 * [backup problem](https://wordpress.org/support/topic-tag/backup-problem/)

 * 0 replies
 * 1 participant
 * Last reply from: [nereycamille](https://wordpress.org/support/users/nereycamille/)
 * Last activity: [12 years, 5 months ago](https://wordpress.org/support/topic/backup-doesnt-complete/)
 * Status: not resolved