Title: BackUp doesnt work ?!
Last modified: August 16, 2020

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# BackUp doesnt work ?!

 *  Resolved [mrfjuri](https://wordpress.org/support/users/mrfjuri/)
 * (@mrfjuri)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/backup-doesnt-work-5/)
 * I am using the theme ocean wp and yesterday at night everything works fine. Now
   I am not able to open my ZIPs anymore? What can i do ?
 * [16-Aug-2020 16:31:49] Backup wurde erstellt.
    [16-Aug-2020 16:31:49] Archivgröße
   ist 91,68 MB. [16-Aug-2020 16:31:49] 7956 Dateien mit 192,25 MB im Archiv. [16-
   Aug-2020 16:31:50] DEPRECATED: Invalid characters passed for attempted conversion,
   these have been ignored [16-Aug-2020 16:31:50] DEPRECATED: Invalid characters
   passed for attempted conversion, these have been ignored [16-Aug-2020 16:31:50]
   DEPRECATED: Invalid characters passed for attempted conversion, these have been
   ignored [16-Aug-2020 16:31:50] 1. Versuche, die Datenbank zu prüfen … [16-Aug-
   2020 16:31:50] Datenbank-Check fertig! [16-Aug-2020 16:31:50] Auftrag erledigt
   in 17 Sekunden.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [mrfjuri](https://wordpress.org/support/users/mrfjuri/)
 * (@mrfjuri)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/backup-doesnt-work-5/#post-13264202)
 * Please help me 🙂
 *  [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * (@duongcuong96)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/backup-doesnt-work-5/#post-13268021)
 * Hello [@mrfjuri](https://wordpress.org/support/users/mrfjuri/)
 * > Now I am not able to open my ZIPs anymore?
 * from the log given, you didn’t have a full log, which means the job still running,
   so the backup file is not completed yet.
    Could you wait for the job completed
   then check the backup archive again? Thank you!
 *  Thread Starter [mrfjuri](https://wordpress.org/support/users/mrfjuri/)
 * (@mrfjuri)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/backup-doesnt-work-5/#post-13276227)
 * Hello [@duongcuong96](https://wordpress.org/support/users/duongcuong96/)
 * Thank you for answering so fast! I waited for about 3 hours and it never finished
   🙁 I can find the backup file in “Backups” but when I download the file it starts
   really slowly and suddenly its finished but the files is only half big as shown
   in BackWPup. Then I try to open it with Winzip or Winrar and I get this message:!
   C:\*********\2020-08-18_18-16-51_SAWQNRFK01 (1).zip: Unerwartetes Archivende.(
   Unexpected end of archive).
 * So in my opinion the log never completes. What next?
 * Thx
 *  [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * (@duongcuong96)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/backup-doesnt-work-5/#post-13288881)
 * [@mrfjuri](https://wordpress.org/support/users/mrfjuri/)
    hmm the backup files
   are located in `wp-content/uploads/backwpup-*-backups.` Could you please help
   me try to download the backup files directly using FTP client or any other file
   manager plugin?
 * Also, please give me your server info too: BackWPUp -> Settings -> Infomation-
   > and press “Get debug info”
 * Thank you!
 *  [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * (@duongcuong96)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/backup-doesnt-work-5/#post-13372879)
 * since we haven’t heard back from you, I’m going to mark it as resolved.
    If you’re
   still having problems, feel free to let us know 😉

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘BackUp doesnt work ?!’ is closed to new replies.

 * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141)
 * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/)
 * [Support Threads](https://wordpress.org/support/plugin/backwpup/)
 * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/backup-doesnt-work-5/#post-13372879)
 * Status: resolved