Title: Backup empty
Last modified: August 22, 2016

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# Backup empty

 *  [richwalker](https://wordpress.org/support/users/richwalker/)
 * (@richwalker)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/backup-empty/)
 * I am using the latest version of the plugin & I have found the backups that zipped
   and emailed are empty. Anyone else having the same problem?
 * [https://wordpress.org/plugins/better-wp-security/](https://wordpress.org/plugins/better-wp-security/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Jerry](https://wordpress.org/support/users/themanbyleiloninet/)
 * (@themanbyleiloninet)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/backup-empty/#post-5484453)
 * I’m having this same issue with one of my sites. The ZIP file appears to be blank.
   Were you able to resolve this issue?
 *  [dwinden](https://wordpress.org/support/users/dwinden/)
 * (@dwinden)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/backup-empty/#post-5484454)
 * Try and untick the “Zip Database Backups” checkbox in Settings page Database 
   Backup Section.
    See whether that produces an email with unzipped backup file
   as attachment. If so then there seems to be a problem with zipping. If not it
   could be a problem creating the backup file.
 * dwinden
 *  Thread Starter [richwalker](https://wordpress.org/support/users/richwalker/)
 * (@richwalker)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/backup-empty/#post-5484455)
 * Jerry
 * I found that PHP was running out of memory. Just increased it to 128mb and that
   solved the problem.
 *  [dwinden](https://wordpress.org/support/users/dwinden/)
 * (@dwinden)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/backup-empty/#post-5484456)
 * Ok, that is probably the most reported issue here on this forum.
    The iTSec plugin
   backup code definately has some room for optimization.
 * It stores the entire backup in memory before writing it to a file …
 * Luckily there are other solutions (that by the way do not always work).
    There
   is an end to increasing the PHP memory limit … I think it would be fair to say
   that increasing the PHP memory limit is just a way to postpone the issue …
 * Introducing a paging algorithm to the iTSec plugin Database Backup feature would
   be a more robust solution.
 * As it seems you have been able to identify the cause of this issue please mark
   this topic as ‘resolved’.
 * dwinden

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Backup empty’ is closed to new replies.

 * ![](https://ps.w.org/better-wp-security/assets/icon.svg?rev=3529351)
 * [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection](https://wordpress.org/plugins/better-wp-security/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/better-wp-security/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/better-wp-security/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [dwinden](https://wordpress.org/support/users/dwinden/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/backup-empty/#post-5484456)
 * Status: not resolved