Title: Backup Error Last modified: August 31, 2016 --- # Backup Error * Resolved [giuliacotta](https://wordpress.org/support/users/giuliacotta/) * (@giuliacotta) * [10 years, 3 months ago](https://wordpress.org/support/topic/backup-error-17/) * Hello, Since more than 4 week the backup does not arrive to the end. A message like this “WARNING: Job restarts due to inactivity for more than 5 minutes” tells me that the job didn’t worked, and in the email: [INFO] BackWPup 3.2.5; A project of Inpsyde GmbH [INFO] BackWPup job: Backup sito [INFO] Logfile is: backwpup_log_8505ec_2016- 02-29_21-10-29.html [INFO] Backup file is: backwpup_8505ec_2016-02-29_21-10-29. zip [29-Feb-2016 21:10:29] 1. Try to backup database … [29-Feb-2016 21:10:29] Connected to database db82cd385_30143a on hostingmysql331.register.it [29-Feb- 2016 21:10:30] Added database dump “db82cd385_30143a.sql” with 1,83 MB to backup file list [29-Feb-2016 21:10:30] Database backup done! [29-Feb-2016 21:10:30] 1. Trying to make a list of folders to back up … [29-Feb-2016 21:10:38] Added“ wp-config.php” to backup file list [29-Feb-2016 21:10:38] 614 folders to backup.[ 29-Feb-2016 21:10:39] 1. Trying to generate a file with installed plugin names…[ 29-Feb-2016 21:10:40] Added plugin list file “Pancotti-Superfici.pluginlist.2016- 02-29.txt” with 1,51 kB to backup file list. [29-Feb-2016 21:10:40] 1. Trying to generate a manifest file … [29-Feb-2016 21:10:40] Added manifest.json file with 5,00 kB to backup file list. [29-Feb-2016 21:10:40] 1. Trying to create backup archive … [29-Feb-2016 21:10:40] Compressing files as ZipArchive. Please be patient, this may take a moment. [29-Feb-2016 21:30:16] WARNING: Job restarts due to inactivity for more than 5 minutes. [29-Feb-2016 21:30:17] 2. Trying to create backup archive … [29-Feb-2016 21:37:21] WARNING: Job restarts due to inactivity for more than 5 minutes. [29-Feb-2016 21:37:21] 2. Trying to create backup archive…[ 29-Feb-2016 22:05:42] WARNING: Job restarts due to inactivity for more than 5 minutes. [29-Feb-2016 22:05:42] 2. Trying to create backup archive … [29-Feb- 2016 22:21:14] WARNING: Job restarts due to inactivity for more than 5 minutes.[ 29-Feb-2016 22:21:15] 2. Trying to create backup archive … [29-Feb-2016 22:39: 09] WARNING: Job restarts due to inactivity for more than 5 minutes. [29-Feb- 2016 22:39:09] 2. Trying to create backup archive … [29-Feb-2016 23:04:31] WARNING: Job restarts due to inactivity for more than 5 minutes. [29-Feb-2016 23:04:31] 2. Trying to create backup archive … [29-Feb-2016 23:50:32] WARNING: Job restarts due to inactivity for more than 5 minutes. [29-Feb-2016 23:50:32] 2. Trying to create backup archive … [29-Feb-2016 23:59:40] WARNING: Job restarts due to inactivity for more than 5 minutes. [29-Feb-2016 23:59:41] 2. Trying to create backup archive…[ 01-Mar-2016 00:11:17] WARNING: Job restarts due to inactivity for more than 5 minutes. [01-Mar-2016 00:11:17] 3. Trying to create backup archive … [01-Mar- 2016 00:37:03] WARNING: Job restarts due to inactivity for more than 5 minutes.[ 01-Mar-2016 00:37:03] 3. Trying to create backup archive … [01-Mar-2016 01:25: 14] WARNING: Job restarts due to inactivity for more than 5 minutes. [01-Mar- 2016 01:25:15] 3. Trying to create backup archive … [01-Mar-2016 01:50:42] WARNING: Job restarts due to inactivity for more than 5 minutes. [01-Mar-2016 01:50:42] ERROR: Step aborted: too many attempts! [01-Mar-2016 01:50:43] One backup file deleted [01-Mar-2016 01:50:43] 1. Trying to check database … [01-Mar-2016 01: 50:44] Database check done! [01-Mar-2016 01:50:44] One old log deleted [01-Mar- 2016 01:50:44] ERROR: Job has ended with errors in 16815 seconds. You must resolve the errors for correct execution. * How can I resolve it? Thank you in advance * [https://wordpress.org/plugins/backwpup/](https://wordpress.org/plugins/backwpup/) Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/) * (@danielhuesken) * [10 years, 3 months ago](https://wordpress.org/support/topic/backup-error-17/#post-7149467) * Plase Configure the Maximum execution Time im BackWPup > Settings > Tab: Job to 30 secounds and try again. * Thread Starter [giuliacotta](https://wordpress.org/support/users/giuliacotta/) * (@giuliacotta) * [10 years, 2 months ago](https://wordpress.org/support/topic/backup-error-17/#post-7149672) * Unfortunately it didn’t work. I still get this message. Which can be the problem??? * [INFO] BackWPup 3.2.5; A project of Inpsyde GmbH [INFO] BackWPup job: Backup sito [INFO] Logfile is: backwpup_log_8505ec_2016-03-20_21-13-19.html [INFO] Backup file is: backwpup_8505ec_2016-03-20_21-13-19.zip [20-Mar-2016 21:13:19] 1. Try to backup database … [20-Mar-2016 21:13:19] Connected to database db82cd385_30143a on hostingmysql331.register.it [20-Mar-2016 21:13:20] Added database dump “db82cd385_30143a. sql” with 1,89 MB to backup file list [20-Mar-2016 21:13:20] Database backup done! [20-Mar-2016 21:13:20] 1. Trying to make a list of folders to back up …[ 20-Mar-2016 21:13:27] Added “wp-config.php” to backup file list [20-Mar-2016 21:13:27] 615 folders to backup. [20-Mar-2016 21:13:30] 1. Trying to generate a file with installed plugin names … [20-Mar-2016 21:13:30] Added plugin list file “Pancotti-Superfici.pluginlist.2016-03-20.txt” with 1,51 kB to backup file list. [20-Mar-2016 21:13:30] 1. Trying to generate a manifest file … [20-Mar- 2016 21:13:30] Added manifest.json file with 5,01 kB to backup file list. [20- Mar-2016 21:13:30] 1. Trying to create backup archive … [20-Mar-2016 21:13:30] Compressing files as ZipArchive. Please be patient, this may take a moment. [ 20-Mar-2016 21:37:29] WARNING: Job restarts due to inactivity for more than 5 minutes. [20-Mar-2016 21:37:30] 2. Trying to create backup archive … [20-Mar- 2016 21:43:08] WARNING: Job restarts due to inactivity for more than 5 minutes.[ 20-Mar-2016 21:43:09] 3. Trying to create backup archive … [20-Mar-2016 21:54: 31] WARNING: Job restarts due to inactivity for more than 5 minutes. [20-Mar- 2016 21:54:31] ERROR: Step aborted: too many attempts! [20-Mar-2016 21:54:32] One backup file deleted [20-Mar-2016 21:54:32] 1. Trying to check database … [ 20-Mar-2016 21:54:32] Database check done! [20-Mar-2016 21:54:33] One old log deleted [20-Mar-2016 21:54:33] ERROR: Job has ended with errors in 2474 seconds. You must resolve the errors for correct execution. * Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/) * (@danielhuesken) * [10 years, 2 months ago](https://wordpress.org/support/topic/backup-error-17/#post-7149673) * Can you try a tar archive formart ? * Thread Starter [giuliacotta](https://wordpress.org/support/users/giuliacotta/) * (@giuliacotta) * [10 years, 2 months ago](https://wordpress.org/support/topic/backup-error-17/#post-7149677) * I tried the tar archive format but still tells me “WARNING: Job restarts due to inactivity for more than 5 minute” . Could it be a problem of memory space for the zip compression? * Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/) * (@danielhuesken) * [10 years, 2 months ago](https://wordpress.org/support/topic/backup-error-17/#post-7149686) * The PHP memory usage of zip is very low. Can you ask you hoster to check the log if they can see wey it aborts. Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Backup Error’ is closed to new replies. * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141) * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/) * [Support Threads](https://wordpress.org/support/plugin/backwpup/) * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/) ## Tags * [backup error](https://wordpress.org/support/topic-tag/backup-error/) * [warnings](https://wordpress.org/support/topic-tag/warnings/) * 5 replies * 2 participants * Last reply from: [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/) * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/backup-error-17/#post-7149686) * Status: resolved