Title: Backup ERROR Last modified: December 13, 2018 --- # Backup ERROR * Resolved [vectogravic](https://wordpress.org/support/users/vectogravic/) * (@vectogravic) * [7 years, 6 months ago](https://wordpress.org/support/topic/backup-error-25/) * Hello… i got an error message when finishing the backup ===== [13-Dec-2018 09: 22:52] 1. Try to backup database … [13-Dec-2018 09:22:52] Connected to database*** on localhost [13-Dec-2018 09:22:53] Added database dump “***” with 43.84 MB to backup file list [13-Dec-2018 09:22:53] Database backup done! [13-Dec-2018 09: 22:53] 1. Trying to make a list of folders to back up … [13-Dec-2018 09:22:54] Added “wp-config.php” to backup file list [13-Dec-2018 09:22:54] 916 folders to backup. [13-Dec-2018 09:22:54] 1. Trying to create a WordPress export to XML file … [13-Dec-2018 09:23:04] Check WP Export file … [13-Dec-2018 09:23:05] WP Export file is a valid WXR file. [13-Dec-2018 09:23:05] Added XML export “Vectogravic_Design. wordpress.2018-12-13.xml” with 37.54 MB to backup file list. [13-Dec-2018 09: 23:08] 1. Trying to generate a file with installed plugin names … [13-Dec-2018 09:23:08] Added plugin list file “Vectogravic-Design.pluginlist.2018-12-13.txt” with 2.85 KB to backup file list. [13-Dec-2018 09:23:08] 1. Trying to generate a manifest file … [13-Dec-2018 09:23:08] Added manifest.json file with 6.42 KB to backup file list. [13-Dec-2018 09:23:08] 1. Trying to create backup archive…[ 13-Dec-2018 09:23:08] Compressing files as ZipArchive. Please be patient, this may take a moment. [13-Dec-2018 09:44:46] WARNING: Job restarts due to inactivity for more than 5 minutes. [13-Dec-2018 09:44:46] 2. Trying to create backup archive…[ 13-Dec-2018 09:52:01] Backup archive created. [13-Dec-2018 09:52:01] Archive size is 876.11 MB. [13-Dec-2018 09:52:01] 37626 Files with 1.10 GB in Archive.[ 13-Dec-2018 09:52:04] 1. Try to send backup file to Dropbox … [13-Dec-2018 09: 52:04] Authenticated with Dropbox of user: *** [13-Dec-2018 09:52:04] Uploading to Dropbox … [13-Dec-2018 09:52:04] Beginning new file upload session [13-Dec- 2018 10:06:18] WARNING: Job restarts due to inactivity for more than 5 minutes.[ 13-Dec-2018 10:06:18] 2. Try to send backup file to Dropbox … [13-Dec-2018 10: 06:19] Authenticated with Dropbox of user: *** [13-Dec-2018 10:06:19] Uploading to Dropbox … [13-Dec-2018 10:06:54] ERROR: Signal “SIGHUP” (Hangup detected on controlling terminal or death of controlling process) is sent to script! [13- Dec-2018 10:07:04] Finishing upload session with a total of 876 MB uploaded [ 13-Dec-2018 10:07:07] ERROR: Uploaded file size and local file size don’t match.[ 13-Dec-2018 10:07:09] 3. Try to send backup file to Dropbox … [13-Dec-2018 10: 07:10] Authenticated with Dropbox of user: *** [13-Dec-2018 10:07:10] Uploading to Dropbox … [13-Dec-2018 10:07:10] ERROR: Job has ended with errors in 2658 seconds. You must resolve the errors for correct execution. ====== * is this a normal error and still able to be restored later? thanks * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbackup-error-25%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 5 replies - 1 through 5 (of 5 total) * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [7 years, 6 months ago](https://wordpress.org/support/topic/backup-error-25/#post-10983664) * Hi [@vectogravic](https://wordpress.org/support/users/vectogravic/), please to go to BackWPUp -> Settings -> Job tab -> Reduce server load and choose medium, after that, BackWPup -> Settings -> Jobs, set Maximum Script Execution Time setting to about 25 seconds and then try to run again. Is that help? * Thread Starter [vectogravic](https://wordpress.org/support/users/vectogravic/) * (@vectogravic) * [7 years, 6 months ago](https://wordpress.org/support/topic/backup-error-25/#post-10986590) * Rerun the backup jobs, and here is the last message: [13-Dec-2018 17:42:26] WARNING: Job finished with warnings in 3857 seconds. Please resolve them for correct execution. * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [7 years, 6 months ago](https://wordpress.org/support/topic/backup-error-25/#post-10988588) * [@vectogravic](https://wordpress.org/support/users/vectogravic/) So you did not get `ERROR: Signal “SIGHUP” (Hangup detected on controlling terminal or death of controlling process) is sent to script!` anymore? - This reply was modified 7 years, 6 months ago by [happyAnt](https://wordpress.org/support/users/duongcuong96/). * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [7 years, 5 months ago](https://wordpress.org/support/topic/backup-error-25/#post-11008204) * [@vectogravic](https://wordpress.org/support/users/vectogravic/) * since we haven’t heard back from you, I’m going to mark it as resolved. If you’re still having problems, feel free to let us know ;), * Btw, If you find BackWPUp is useful for you, we would really appreciate if you leave a positive review and rating. This would encourage us to develop new free features and provide free support 😀 [https://wordpress.org/support/plugin/backwpup/reviews/](https://wordpress.org/support/plugin/backwpup/reviews/) * Thread Starter [vectogravic](https://wordpress.org/support/users/vectogravic/) * (@vectogravic) * [7 years, 5 months ago](https://wordpress.org/support/topic/backup-error-25/#post-11010730) * Sorry.. yes it’s working nicely now, thanks. Great plugins 🙂 Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Backup ERROR’ is closed to new replies. * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141) * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/) * [Support Threads](https://wordpress.org/support/plugin/backwpup/) * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/) ## Tags * [backup error](https://wordpress.org/support/topic-tag/backup-error/) * 5 replies * 2 participants * Last reply from: [vectogravic](https://wordpress.org/support/users/vectogravic/) * Last activity: [7 years, 5 months ago](https://wordpress.org/support/topic/backup-error-25/#post-11010730) * Status: resolved