Title: Backup Error Last modified: March 12, 2021 --- # Backup Error * Resolved [sebastianhills](https://wordpress.org/support/users/sebastianhills/) * (@sebastianhills) * [5 years, 2 months ago](https://wordpress.org/support/topic/backup-error-46/) * [STEP] [2021-03-12 01:21:09] Initializing backup… [INFO] [2021-03-12 01:21:09] Backup & Migration version: 1.0.9 [INFO] [2021-03-12 01:21:09] Site which will be backed up: [https://faithcityhub.com](https://faithcityhub.com) [INFO] [2021- 03-12 01:21:09] PHP Version: 7.4.16 [INFO] [2021-03-12 01:21:09] Web server: Apache [INFO] [2021-03-12 01:21:09] Max execution time (in seconds): 259200 [ INFO] [2021-03-12 01:21:09] Checking if backup dir is writable… [INFO] [2021- 03-12 01:21:09] Initializing custom error handler [SUCCESS] [2021-03-12 01:21: 09] Yup it is writable… [INFO] [2021-03-12 01:21:09] PHP CLI is available – plugin will try to run server script. [STEP] [2021-03-12 01:21:09] Scanning files… [ STEP] [2021-03-12 01:21:09] Checking free space, reserving… [INFO] [2021-03-12 01:21:09] Requires at least 390007129 bytes. [371.94 MB] [INFO] [2021-03-12 01: 21:09] Disk free space function is not disabled – using… [INFO] [2021-03-12 01: 21:09] Checking this path/partition: /home1/doctormommy/public_html/wp-content/ backup-migration/backups [SUCCESS] [2021-03-12 01:21:09] There is 113,174.74 MB free. [110.52 GB] [SUCCESS] [2021-03-12 01:21:09] Great! We have enough space.[ SUCCESS] [2021-03-12 01:21:09] Confirmed, there is more than enough space, checked: 390007129 bytes [INFO] [2021-03-12 01:21:09] Scanning done – found 15928 files…[ SUCCESS] [2021-03-12 01:21:09] Backup initialized… [STEP] [2021-03-12 01:21:09] Initializing archiving system… [SUCCESS] [2021-03-12 01:21:09] Archive system initialized… [STEP] [2021-03-12 01:21:09] Preparing map of files… [SUCCESS] [ 2021-03-12 01:21:09] Files prepared. [INFO] [2021-03-12 01:21:09] Starting compression process… [STEP] [2021-03-12 01:21:09] Smart memory calculation… [INFO] [2021- 03-12 01:21:09] There is 384 MBs of memory to use [INFO] [2021-03-12 01:21:09] WordPress memory limit: 256 MBs [SUCCESS] [2021-03-12 01:21:09] Setting the safe limit to 86 MB [STEP] [2021-03-12 01:21:09] Making database backup [INFO] [2021- 03-12 01:21:09] Iterating database… [INFO] [2021-03-12 01:21:10] Database size: 7.76 MB [SUCCESS] [2021-03-12 01:21:10] Database backup finished [STEP] [2021- 03-12 01:21:10] Making archive [INFO] [2021-03-12 01:21:10] Compressing… [INFO][ 2021-03-12 01:21:10] Using PclZip module to create the backup [INFO] [2021-03- 12 01:21:10] Legacy setting: Using default modules depending on user server [ STEP] [2021-03-12 01:21:10] Running PHP CLI process – it should be confirmed with next messages [WARN] [2021-03-12 01:21:14] Could not find any response from the server, trying again in 3 seconds. [WARN] [2021-03-12 01:21:17] Still nothing backup probably is not running. [STEP] [2021-03-12 01:21:17] Reverting backup, removing file… [ERROR] [2021-03-12 01:21:17] There was an error during backup…[ ERROR] [2021-03-12 01:21:17] Backup could not run on your server, please check global logs. [STEP] [2021-03-12 01:21:17] Aborting backup… [DOWNLOAD GENERATED] File downloaded on (server time): 2021-03-12 01:21:20 [DOWNLOAD GENERATED] Last update (seconds): 11 seconds ago [DOWNLOAD GENERATED] Last update (date): 2021- 03-12 01:21:09 Viewing 3 replies - 1 through 3 (of 3 total) * Plugin Support [backupsupport](https://wordpress.org/support/users/backupsupport/) * (@backupsupport) * [5 years, 2 months ago](https://wordpress.org/support/topic/backup-error-46/#post-14171313) * Hi [@sebastianhills](https://wordpress.org/support/users/sebastianhills/) * Could you please try two different backup techniques (you can find them in „other options” section) at the bottom: - “Bypass web server timeout directive – backup process may be slower” - …or “Bypass web server limits – it will disable automatic backup and possibility to run it in the background” - Don’t forget to save the settings 🙂 * You can also try to disable PHP CLI (then don’t change above method mentioned): - Pick default Backup Method (in other settings section) - Add this define(“BMI_CLI_ENABLED”, false); to your wp-config.php - Make sure quotes are not copied and type them manually (WP forum replaces them) - Once you do that default method will switch to one-request backup which depends on your web server timeout. * Or if you want to use PHP CLI: - Update your default “php” command on your server - You can check current version with “php –version” - The version has to match at least 5.6 or above. - In future version we will try to detect new version automatically. * Let me know if that helps. Thank you * [tftftf](https://wordpress.org/support/users/tftftf/) * (@tftftf) * [5 years, 2 months ago](https://wordpress.org/support/topic/backup-error-46/#post-14174545) * Just a heads up– * I don’t use this plugin, but GoDaddy’s automatic WordPress backups are not working ever since the new WP update. Server is returning a timeout error. * If the solutions provided don’t work, it may be a WordPress issue rather than a plugin issue. * Plugin Support [backupsupport](https://wordpress.org/support/users/backupsupport/) * (@backupsupport) * [5 years, 2 months ago](https://wordpress.org/support/topic/backup-error-46/#post-14195732) * As we didn’t hear any reply in last days. I can assume that you resolved the issue. * Feel free to open new topic if I am wrong! Thank you 🙂 Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘Backup Error’ is closed to new replies. * ![](https://ps.w.org/backup-backup/assets/icon-128x128.png?rev=2995566) * [Backup Migration](https://wordpress.org/plugins/backup-backup/) * [Frequently Asked Questions](https://wordpress.org/plugins/backup-backup/#faq) * [Support Threads](https://wordpress.org/support/plugin/backup-backup/) * [Active Topics](https://wordpress.org/support/plugin/backup-backup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backup-backup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backup-backup/reviews/) ## Tags * [backup error](https://wordpress.org/support/topic-tag/backup-error/) * [backup plugin](https://wordpress.org/support/topic-tag/backup-plugin/) * 3 replies * 3 participants * Last reply from: [backupsupport](https://wordpress.org/support/users/backupsupport/) * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/backup-error-46/#post-14195732) * Status: resolved