Title: Backup error
Last modified: November 9, 2023

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# Backup error

 *  Resolved [Web Project](https://wordpress.org/support/users/aremun/)
 * (@aremun)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/backup-error-87/)
 * Hi,
   I uploaded the backup created by WP Staging via ftp to the new server, but
   it gives me these errors:**This backup file is corrupt. Please create a new backup!****
   This backup has an invalid files index. Please create a new backup!**
 * WordPress vers: 6.4.1
   WP Staging vers: 3.1.1
    -  This topic was modified 2 years, 7 months ago by [Web Project](https://wordpress.org/support/users/aremun/).
    -  This topic was modified 2 years, 7 months ago by [Web Project](https://wordpress.org/support/users/aremun/).

Viewing 1 replies (of 1 total)

 *  Plugin Author [Rene Hermenau](https://wordpress.org/support/users/renehermi/)
 * (@renehermi)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/backup-error-87/#post-17189329)
 * [@aremun](https://wordpress.org/support/users/aremun/)
 * Please contact us via the support form and mention this ticket. Then one of our
   developers will reply to you.
   If it’s possible to provide the backup file to 
   us, we can fix it, but even if this is not possible due to privacy concerns, 
   we can help you fix the backup file.
 * Please use this link: [https://wp-staging.com/contact-us-presale-and-premium-support/](https://wp-staging.com/contact-us-presale-and-premium-support/)

Viewing 1 replies (of 1 total)

The topic ‘Backup error’ is closed to new replies.

 * ![](https://ps.w.org/wp-staging/assets/icon-256x256.png?rev=2972932)
 * [WP STAGING - WordPress Backup, Restore & Migration](https://wordpress.org/plugins/wp-staging/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-staging/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-staging/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-staging/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-staging/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-staging/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Rene Hermenau](https://wordpress.org/support/users/renehermi/)
 * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/backup-error-87/#post-17189329)
 * Status: resolved