Title: Backup error
Last modified: January 7, 2024

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# Backup error

 *  Resolved [csernaiz](https://wordpress.org/support/users/csernaiz/)
 * (@csernaiz)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/backup-error-88/)
 * Hi,
 * My debug code: BMI-jgxRGUuE-31410
 * Thanks, for the help!

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [Efe Dinler](https://wordpress.org/support/users/efedinler1/)
 * (@efedinler1)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/backup-error-88/#post-17326398)
 * Hi [@csernaiz](https://wordpress.org/support/users/csernaiz/),
 * Thank you for your message!
 * Our team will be checking your debug code to provide you a solution and resolve
   the backing up issue for you, very soon.
 *  Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/)
 * (@iclyde)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/backup-error-88/#post-17327642)
 * Hi [@csernaiz](https://wordpress.org/support/users/csernaiz/)
 * Please try to apply this settings:
    1. Go to “Other options” section
    2. Change backup method: [https://prnt.sc/1s1ofpa](https://prnt.sc/1s1ofpa)
    3. Disable PHP CLI checking: [https://prnt.sc/1sljr31](https://prnt.sc/1sljr31)
    4. Save “Other options” section
    5. Force stop both processes: [https://prnt.sc/1trv1tm](https://prnt.sc/1trv1tm)
 * Let me know if that resolves your issue 🙂
   Thank you!
 *  Thread Starter [csernaiz](https://wordpress.org/support/users/csernaiz/)
 * (@csernaiz)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/backup-error-88/#post-17330085)
 * Not working! My new debug code: BMI-9xc0yNhy-54462
 * The backup logfile warning and error rows:
 * [WARN] [2024-01-09 17:53:54] Current batch is quite large, it may take some time…
   [
   ERROR] [2024-01-09 17:53:55] Something went wrong with background process… (part:
   9)[ERROR] [2024-01-09 17:53:55] Reason: PCLZIP_ERR_BAD_FORMAT (-10) : gzip temporary
   file ‘file://**_ABSPATH_**/wp-content/**_backup\_path_**/tmp/bmi-pclzip-659d88330b29e.
   gz’ has invalid filesize – should be minimum 18 bytes[ERROR] [2024-01-09 17:53:
   55] Removing backup files…[STEP] [2024-01-09 17:53:55] Aborting backup…
 *  Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/)
 * (@iclyde)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/backup-error-88/#post-17364451)
 * Hi [@csernaiz](https://wordpress.org/support/users/csernaiz/)
 * In backup method you used, such things shouldn’t happen, you should’ve receive
   error window.
   **My assumption is that free space returned from the server, does
   not give real value and you don’t have enough space for the backup.**
 * Basing on the output you received, it actually may be the case.
   Because of that
   it may be not enough space to write final batches to the ZIP file.
 * To confirm that could you please perform these steps:
    1. Make one backup:
       – Without database– With Plugins+Themes+Other files in wp-content
       directory only
    2. If it succeeds download that backup to your PC and remove it from server, then
       make second backup:
       – Exclude database as well– With Uploads directory only
    3. Same thing there, download it and remove from server and make last third backup:
       –
       With database only– Without any files included
 * If these three will success, you can restore them one by one and the same order,
   database at the end with that approach the restoration or migration will be still
   valid.
 * I hope that your Uploads directory takes less than 50% of entire size, then it
   should be completely fine, if my assumption is right.
 * Let me know if that worked 🙂
   Thank you!
 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/backup-error-88/#post-17380696)
 * Hey [@csernaiz](https://wordpress.org/support/users/csernaiz/) ,
 * We haven’t heard from you since, so I’ll assume that the issue is resolved and
   will close this support ticket. If you face any new issues, please feel free 
   to open a new ticket.
 * Kind regards
 *  Thread Starter [csernaiz](https://wordpress.org/support/users/csernaiz/)
 * (@csernaiz)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/backup-error-88/#post-17382104)
 * Hey [@mixha](https://wordpress.org/support/users/mixha/),
   I just tried what you
   described and the problem is solved. Thank you very much for your help, the support
   ticket can be closed.Kind regards

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Backup error’ is closed to new replies.

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 * 6 replies
 * 4 participants
 * Last reply from: [csernaiz](https://wordpress.org/support/users/csernaiz/)
 * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/backup-error-88/#post-17382104)
 * Status: resolved