Title: Backup error while using Back Up Migration app
Last modified: August 30, 2023

---

# Backup error while using Back Up Migration app

 *  Resolved [secretarisfotoclubzwolle](https://wordpress.org/support/users/secretarisfotoclubzwolle/)
 * (@secretarisfotoclubzwolle)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/backup-error-while-using-back-up-migration-app/)
 * Hi there, hope you have a nice day. I would like tp make a backup of my site 
   before switching to new PHP version. While using the Back Up Migration app I 
   received an error after 43% of the progress of the backup. My debug code is BMI-
   oRv2r3Wk-74052
 * Trust on it you can assist me in solving this. Appreciate your efforts, kind 
   regards, Marcel
    -  This topic was modified 2 years, 9 months ago by [secretarisfotoclubzwolle](https://wordpress.org/support/users/secretarisfotoclubzwolle/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbackup-error-while-using-back-up-migration-app%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/backup-error-while-using-back-up-migration-app/#post-17015247)
 * Hello Marcel,
 * Please open first section of the plugin named: “What will be backed up?”
   Find
   subsection named: “Exclude by folder / file name (case-sensitive)”Here add these
   three rules, like on image: [https://prnt.sc/9oftADPd_Z7e](https://prnt.sc/9oftADPd_Z7e)
 * Once you do that, please follow these steps:
    1. Go to “Other options” section
    2. Change backup method: [https://prnt.sc/1s1ofpa](https://prnt.sc/1s1ofpa)
    3. Disable PHP CLI checking: [https://prnt.sc/1sljr31](https://prnt.sc/1sljr31)
    4. Save “Other options” section
    5. Force stop both processes: [https://prnt.sc/1trv1tm](https://prnt.sc/1trv1tm)
    6. Increase the website’s maximum execution time: from 30 to 300
    7. Increase the website’s Memory limit (wp-config): from 40M to 96M
 * When you do that, try to run your backup once again.
 * Let me know if that worked for you 🙂
   Thank you!
 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/backup-error-while-using-back-up-migration-app/#post-17029514)
 * Hey [@secretarisfotoclubzwolle](https://wordpress.org/support/users/secretarisfotoclubzwolle/),
 * We haven’t heard from you since, so I’ll assume that the issue is resolved and
   will close this support ticket. If you face any new issues, please feel free 
   to open a new ticket.
 * Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Backup error while using Back Up Migration app’ is closed to new replies.

 * ![](https://ps.w.org/backup-backup/assets/icon-128x128.png?rev=2995566)
 * [Backup Migration](https://wordpress.org/plugins/backup-backup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/backup-backup/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/backup-backup/)
 * [Active Topics](https://wordpress.org/support/plugin/backup-backup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/backup-backup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/backup-backup/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [MixHa](https://wordpress.org/support/users/mixha/)
 * Last activity: [2 years, 9 months ago](https://wordpress.org/support/topic/backup-error-while-using-back-up-migration-app/#post-17029514)
 * Status: resolved