Title: Backup errors Last modified: March 13, 2020 --- # Backup errors * Resolved [trevormiddleton](https://wordpress.org/support/users/trevormiddleton/) * (@trevormiddleton) * [6 years, 2 months ago](https://wordpress.org/support/topic/backup-errors-5/) * BackWPup has ceased working. It has successfully backed up 5 times since 2018. I have cleared all the old backups from Dropbox, so there’s plenty of space. How can I resolve the persistent errors? * I@ve copied and pasted the latest log below: * [INFO] BackWPup 3.7.0; A project of Inpsyde GmbH [INFO] WordPress 5.3.2 on [https://www.curryoncooking.com/](https://www.curryoncooking.com/)[ INFO] Log Level: Normal [INFO] BackWPup job: Backup Website [INFO] Logfile is: backwpup_log_b628ae_2020-03-13_16-35-16.html [INFO] Backup file is: backwpup_2XXYFCU601_12eebd0b_2020- 03-13_16-35-16.zip [13-Mar-2020 16:35:16] 1. Try to backup database … [13-Mar- 2020 16:35:16] Connected to database nila0355_curryon on localhost [13-Mar-2020 16:35:22] Added database dump “nila0355_curryon.sql” with 124.69 MB to backup file list [13-Mar-2020 16:35:22] Database backup done! [13-Mar-2020 16:35:23] 1. Trying to make a list of folders to back up … [13-Mar-2020 16:35:24] Added“ wp-config.php” to backup file list [13-Mar-2020 16:35:24] 3415 folders to backup.[ 13-Mar-2020 16:35:24] 1. Trying to create a WordPress export to XML file … [13- Mar-2020 16:35:28] Check WP Export file … [13-Mar-2020 16:35:29] WP Export file is a valid WXR file. [13-Mar-2020 16:35:29] Added XML export “Curry_On_Cooking. wordpress.2020-03-13.xml” with 21.85 MB to backup file list. [13-Mar-2020 16: 35:30] 1. Trying to generate a file with installed plugin names … [13-Mar-2020 16:35:30] Added plugin list file “Curry-On-Cooking.pluginlist.2020-03-13.txt” with 5.81 KB to backup file list. [13-Mar-2020 16:35:30] 1. Trying to generate a manifest file … [13-Mar-2020 16:35:30] Added manifest.json file with 6.17 KB to backup file list. [13-Mar-2020 16:35:30] 1. Trying to create backup archive…[ 13-Mar-2020 16:35:30] Compressing files as ZipArchive. Please be patient, this may take a moment. [13-Mar-2020 16:39:01] Backup archive created. [13-Mar-2020 16:39:01] Archive size is 572.23 MB. [13-Mar-2020 16:39:01] 26905 Files with 1.45 GB in Archive. [13-Mar-2020 16:39:03] One backup file deleted [13-Mar-2020 16:39:03] 1. Try to send backup file to Dropbox … [13-Mar-2020 16:39:03] /home/ nila0355/public_html/wp-content/plugins/backwpup/inc/class-destination-dropbox- api.php: Dropbox API: (400) Bad input parameter: Error in call to API function“ users/get_current_account”: This app is currently disabled. [13-Mar-2020 16:39: 03] 2. Try to send backup file to Dropbox … [13-Mar-2020 16:39:03] /home/nila0355/ public_html/wp-content/plugins/backwpup/inc/class-destination-dropbox-api.php: Dropbox API: (400) Bad input parameter: Error in call to API function “users/ get_current_account”: This app is currently disabled. [13-Mar-2020 16:39:03] 3. Try to send backup file to Dropbox … [13-Mar-2020 16:39:04] /home/nila0355/ public_html/wp-content/plugins/backwpup/inc/class-destination-dropbox-api.php: Dropbox API: (400) Bad input parameter: Error in call to API function “users/ get_current_account”: This app is currently disabled. [13-Mar-2020 16:39:04] ERROR: Step aborted: too many attempts! [13-Mar-2020 16:39:04] 1. Trying to check database … [13-Mar-2020 16:39:05] Database check done! [13-Mar-2020 16:39:05] One old log deleted [13-Mar-2020 16:39:05] ERROR: Job has ended with errors in 229 seconds. You must resolve the errors for correct execution. Viewing 4 replies - 1 through 4 (of 4 total) * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [6 years, 2 months ago](https://wordpress.org/support/topic/backup-errors-5/#post-12548201) * Hi [@trevormiddleton](https://wordpress.org/support/users/trevormiddleton/) The old Dropbox API has been removed, please update the plugin to the latest version then re-authenticate with Dropbox again. For more information, please check the post here: [https://wordpress.org/support/topic/important-update-your-dropbox-authentification-after-release-3-6-9-4/](https://wordpress.org/support/topic/important-update-your-dropbox-authentification-after-release-3-6-9-4/) * I hope that could help ^^ * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [6 years, 2 months ago](https://wordpress.org/support/topic/backup-errors-5/#post-12573438) * [@trevormiddleton](https://wordpress.org/support/users/trevormiddleton/) since we haven’t heard back from you, I’m going to mark it as resolved. If you’re still having problems, feel free to let us know ;), * Btw, If you find BackWPUp is useful for you, we would really appreciate. if you leave a positive review and rating. This would encourage us to develop new free features and provide free support 😀 [https://wordpress.org/support/plugin/backwpup/reviews/](https://wordpress.org/support/plugin/backwpup/reviews/) * Thread Starter [trevormiddleton](https://wordpress.org/support/users/trevormiddleton/) * (@trevormiddleton) * [6 years, 2 months ago](https://wordpress.org/support/topic/backup-errors-5/#post-12573859) * Apologies. Yes, indeed it has been resolved. Many thanks for your help. Great plugin btw! * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [6 years, 2 months ago](https://wordpress.org/support/topic/backup-errors-5/#post-12574118) * [@trevormiddleton](https://wordpress.org/support/users/trevormiddleton/) that would be really awesome if you can give us a positive rating ^^ [https://wordpress.org/support/plugin/backwpup/reviews/#new-topic-0](https://wordpress.org/support/plugin/backwpup/reviews/#new-topic-0) Thank you so much! Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Backup errors’ is closed to new replies. * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141) * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/) * [Support Threads](https://wordpress.org/support/plugin/backwpup/) * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/) ## Tags * [dropbox](https://wordpress.org/support/topic-tag/dropbox/) * 4 replies * 2 participants * Last reply from: [happyAnt](https://wordpress.org/support/users/duongcuong96/) * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/backup-errors-5/#post-12574118) * Status: resolved