Title: Backup failed
Last modified: August 21, 2016

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# Backup failed

 *  Resolved [xlnetworks](https://wordpress.org/support/users/xlnetworks/)
 * (@xlnetworks)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/backup-failed-3/)
 * Getting this error: The temporary processing directory (/var/www/vhosts/TeachingtoIntuition.
   com/httpdocs/wordpress/wp-content/plugins/wponlinebackup/tmp) where data is processed
   could not be created.
    You may need to login via FTP and create the folder yourself
   and “CHMOD” it to “0770” or, as a last resort, “0777”. Error: mkdir(): Permission
   denied
 * Have FTP access but don’t follow where to put the folder “0770” or what CHMOD
   refers to.
 * [http://wordpress.org/extend/plugins/wponlinebackup/](http://wordpress.org/extend/plugins/wponlinebackup/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [DaisyDesign](https://wordpress.org/support/users/daisydesign/)
 * (@daisydesign)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/backup-failed-3/#post-3939062)
 * Hi!
    You have to right-click on the folder and change the file permission. For
   further information have a look here: [http://codex.wordpress.org/Changing_File_Permissions](http://codex.wordpress.org/Changing_File_Permissions)
 * I hope this is helpful for you!
 * Lily
 *  Plugin Author [Online Backup](https://wordpress.org/support/users/driskell/)
 * (@driskell)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/backup-failed-3/#post-3939098)
 * Thanks Lily. Couldn’t have put it better myself.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Backup failed’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wponlinebackup_7192a1.svg)
 * [Online Backup for WordPress](https://wordpress.org/plugins/wponlinebackup/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/wponlinebackup/unresolved/)
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 * 2 replies
 * 3 participants
 * Last reply from: [Online Backup](https://wordpress.org/support/users/driskell/)
 * Last activity: [12 years, 10 months ago](https://wordpress.org/support/topic/backup-failed-3/#post-3939098)
 * Status: resolved