backup failed due to front end error

  • Resolved krishna e bera

    (@keb)


    5 months, 1 week ago

    The backup got to 100% as far as i could tell but still failed after compressing the files. There is more than enough space (20GB) for the backup file would will be less than 400MB. I increased the available cpu time to 600s. Memory available is 500MB. None of the plugins say they are not compatible. Wordfence is disabled and Maintenance Mode is enabled during backup.

    debug code BMI-J8WgLEuD-53132

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MixHa

    (@mixha)

    5 months, 1 week ago

    Hello @keb ,

    Please open the first section of the plugin named: “What will be backed up?”
    Find a subsection named: “Exclude by folder/file name (case-sensitive)”
    Here add these three rules, like on the image: https://prnt.sc/9oftADPd_Z7e

    Once you do that, please follow these steps:
    1. Navigate to the “Other options” section of the plugin
    2. Change backup method: https://drive.google.com/file/d/11X05887TyzO8T4-35h_3SboCA9LB9FVt/view?usp=sharing
    3. Save the “Other options” section
    4. Force stop both processes: https://prnt.sc/1trv1tm

    When you do that, try to run your backup once again.

    Let me know if that works for you 🙂
    Thank you!

    Plugin Support MixHa

    (@mixha)

    4 months, 4 weeks ago

    Hey @keb ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

    Kind regards

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