Title: Backup Failed during Plugin test
Last modified: February 22, 2021

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# Backup Failed during Plugin test

 *  Resolved [bahall](https://wordpress.org/support/users/bahall/)
 * (@bahall)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/backup-failed-during-plugin-test/)
 * Trying to use this plugin to create a backup. Backup did not complete successfully.
   Can’t determine how to correct issue from log information. I did finally end 
   up aborting the backup when it failed to complete.
    Log info follows: [INFO] 
   BackWPup 3.8.0; A project of Inpsyde GmbH [INFO] WordPress 5.6.1 on [https://artleaguebend.org/](https://artleaguebend.org/)[
   INFO] Log Level: Normal [INFO] BackWPup job: ALFB Backup [INFO] Logfile is: backwpup_log_adada3_2021-
   02-18_21-41-44.html [INFO] Backup file is: 2021-02-18_ALFB_WRAN4NXJ01.zip [18-
   Feb-2021 21:41:44] 1. Try to backup database … [18-Feb-2021 21:41:44] Connected
   to database sqlant5_wp386 on localhost [18-Feb-2021 21:41:45] Added database 
   dump “sqlant5_wp386.sql.gz” with 789.64 KB to backup file list [18-Feb-2021 21:
   41:45] Database backup done! [18-Feb-2021 21:41:45] 1. Trying to make a list 
   of folders to back up … [18-Feb-2021 21:41:45] Added “wp-config.php” to backup
   file list [18-Feb-2021 21:41:45] 1467 folders to backup. [18-Feb-2021 21:41:45]
   1. Trying to generate a file with installed plugin names … [18-Feb-2021 21:41:
   45] Added plugin list file “Art-League-Fort-Bend.pluginlist.2021-02-18.txt” with
   1.67 KB to backup file list. [18-Feb-2021 21:41:45] 1. Trying to generate a manifest
   file … [18-Feb-2021 21:41:45] Added manifest.json file with 3.08 KB to backup
   file list. [18-Feb-2021 21:41:45] 1. Trying to create backup archive … [18-Feb-
   2021 21:41:45] Compressing files as ZipArchive. Please be patient, this may take
   a moment. [18-Feb-2021 21:50:17] WARNING: Error while sending QUERY packet. PID
   =1926004 [18-Feb-2021 21:52:00] WARNING: Error while sending QUERY packet. PID
   =1958163 [18-Feb-2021 21:54:50] WARNING: Error while sending QUERY packet. PID
   =1984974 [18-Feb-2021 21:57:43] WARNING: Error while sending QUERY packet. PID
   =2044234 [18-Feb-2021 22:01:00] WARNING: Error while sending QUERY packet. PID
   =2097617 [18-Feb-2021 22:03:56] WARNING: Error while sending QUERY packet. PID
   =2157782 [18-Feb-2021 22:06:51] WARNING: Error while sending QUERY packet. PID
   =2206437 [18-Feb-2021 22:13:30] WARNING: Job restarts due to inactivity for more
   than 5 minutes. [18-Feb-2021 22:13:30] 2. Trying to create backup archive … [
   18-Feb-2021 22:23:21] WARNING: Job restarts due to inactivity for more than 5
   minutes. [18-Feb-2021 22:23:21] 2. Trying to create backup archive … [18-Feb-
   2021 22:24:45] ERROR: Aborted by user! [18-Feb-2021 22:24:45] ERROR: Job has 
   ended with errors in 2581 seconds. You must resolve the errors for correct execution.`

Viewing 1 replies (of 1 total)

 *  [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * (@duongcuong96)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/backup-failed-during-plugin-test/#post-14090185)
 * [@bahall](https://wordpress.org/support/users/bahall/)
    The issue caused by your
   hosting, maybe they set limit number of queries / the amount of DB data transfer
   at a time too low. Could you please ask them to resolve the issue instead?
 * Also, maybe you could try a workaround solution here(It might or may not works):
   
   BackWPUp -> Settings -> Job tab -> Reduce server load and choose maximum -> run
   the job again.
 * I hope it could help.

Viewing 1 replies (of 1 total)

The topic ‘Backup Failed during Plugin test’ is closed to new replies.

 * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141)
 * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/)
 * [Support Threads](https://wordpress.org/support/plugin/backwpup/)
 * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/backup-failed-during-plugin-test/#post-14090185)
 * Status: resolved