Title: Backup files problem
Last modified: October 9, 2023

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# Backup files problem

 *  Resolved [trustring](https://wordpress.org/support/users/trustring/)
 * (@trustring)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/backup-files-problem/)
 * Sorry but this trouble you supported the other day hadn’t been resolved yet.
 * zip.*** files remain after backup fails
   [https://wordpress.org/support/topic/zip-files-remain-after-backup-fails/](https://wordpress.org/support/topic/zip-files-remain-after-backup-fails/)
 * After setting “Reduce server load” to medium and the archive style to “Tar GZip”,
   it seemed superficially to start working well.
   But trying to extract the gzip
   files caused CRC error everytime.So I changed the archive style back to ZIP and
   found that the “restarting the job because of 5 minutes no action” like message
   relapsed.
 * I also tried “Reduce server load” max setting but in vein.
   Could you tell me 
   how I can help this issue?
 * WordPress 6.3.1
   BackWPup 4.0.0
    -  This topic was modified 2 years, 8 months ago by [trustring](https://wordpress.org/support/users/trustring/).

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * (@duongcuong96)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/backup-files-problem/#post-17116492)
 * Hi [@trustring](https://wordpress.org/support/users/trustring/)
 * Please try you split the big backup job into smaller ones then, i think it should
   help.
 *  [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * (@duongcuong96)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/backup-files-problem/#post-17207764)
 * since this has not been responded to in a while, I’m going to mark it as resolved.
   
   If you’re still having problems, feel free to let us know.
 *  Thread Starter [trustring](https://wordpress.org/support/users/trustring/)
 * (@trustring)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/backup-files-problem/#post-17208657)
 * I’m still struggling with this trouble following your suggestion to divide backup
   jobs.
 * Now my whole backup jobs are 5 parts and waiting for next time execution (I’m
   testing once a week).
   The previous execution was done with 4 part jobs but one
   of them hung and went time over.
 * I think this trouble will be solved in some weeks try but this is not easy situation
   for an ordinary users like me.
   Some ingenuity may be wanted to this plugin side
   in my thought.
 *  Thread Starter [trustring](https://wordpress.org/support/users/trustring/)
 * (@trustring)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/backup-files-problem/#post-17213835)
 * My BackWPup jobs finally worked correct with 5 divided parts.
   I understand that
   at the present stage this is the only solution but I want you to implement some
   more better one in this plugin itself in the future.Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Backup files problem’ is closed to new replies.

 * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141)
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 * 4 replies
 * 2 participants
 * Last reply from: [trustring](https://wordpress.org/support/users/trustring/)
 * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/backup-files-problem/#post-17213835)
 * Status: resolved