Title: backup has been stuck at 45% for several hour
Last modified: September 13, 2025

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# backup has been stuck at 45% for several hour

 *  Resolved [dukestormer1](https://wordpress.org/support/users/dukestormer1/)
 * (@dukestormer1)
 * [6 months, 4 weeks ago](https://wordpress.org/support/topic/backup-has-been-stuck-at-45-for-several-hour/)
 * Hello Jetpack Support, my site’s backup has been stuck at 45% for several hours.
   I already tried disconnecting and reconnecting Jetpack and checked the Action
   Scheduler queue (no pending or in-progress jobs are listed), so the issue seems
   to be server-side. Could you please mark the current backup job as failed and
   clear the queue so a fresh backup can start? Thank you very much for your help!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbackup-has-been-stuck-at-45-for-several-hour%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Bruce (a11n)](https://wordpress.org/support/users/bruceallen/)
 * (@bruceallen)
 * Happiness Engineer
 * [6 months, 4 weeks ago](https://wordpress.org/support/topic/backup-has-been-stuck-at-45-for-several-hour/#post-18640499)
 * Hi [@dukestormer1](https://wordpress.org/support/users/dukestormer1/)
 * I can see that the stuck backup eventually failed at 45%, but three successful
   backups of your site have been take since, so it appears that it was a temporary
   issue which resolved itself.
 * Please keep an eye on things, and let us know if it happens again.
 *  Plugin Support [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * (@erania-pinnera)
 * [6 months, 2 weeks ago](https://wordpress.org/support/topic/backup-has-been-stuck-at-45-for-several-hour/#post-18650704)
 * Hi there [@dukestormer1](https://wordpress.org/support/users/dukestormer1/),
 * Do you have updates about that, do you still need help? We usually close inactive
   threads after one week of no movement, but we want to make sure we’re all set
   before marking it as solved. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘backup has been stuck at 45% for several hour’ is closed to new replies.

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 * 2 replies
 * 3 participants
 * Last reply from: [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * Last activity: [6 months, 2 weeks ago](https://wordpress.org/support/topic/backup-has-been-stuck-at-45-for-several-hour/#post-18650704)
 * Status: resolved