• Resolved gbouquet76

    (@gbouquet76)


    Hello,

    I have error messages when I want to make a backup locally on my server.

    See screenshot: https://cl.ly/ead01cfdc98b

    Informations :

    Version WordPress : 5.1.1
    Version BackWPup: 3.6.9
    Version PHP: 7.2.18 (64bit)
    Version MySQL: 10.2.24-MariaDB
    Version cURL: 7.62.0
    Version SSL cURL: OpenSSL/1.0.2k
    URL WP-Cron: https://grandirautrement.com/wp-cron.php
    Connexion au serveur: Réponse au test positive
    Document root: /home5/grandirautre/grandirautrement
    Dossier temporaire: /home5/grandirautre/grandirautrement/wp-content/uploads/backwpup-21b129-temp/
    Dossier des fichiers journaux: /home5/grandirautre/grandirautrement/wp-content/uploads/backwpup-21b129-logs/
    Serveur: Apache
    Système d’exploitation: Linux
    PHP SAPI: litespeed
    Utilisateur PHP actuel: grandirautre
    Temps maximum d’exécution: 0 secondes
    Temps maximum d’exécution d’un script de BackWPup: 30 secondes
    WP Cron alternatif: Off
    WP Cron désactivé: Off
    CHMOD Dir: 0755
    Heure du serveur: 17:43
    Heure du site web: 18:43
    Fuseau horaire du site web:
    Décalage temps avec le site web: 1 heures
    Langue du site: fr-FR
    Type d’encodage du client MySql: utf8mb4
    Limite mémoire de PHP: 1G
    Limite mémoire de WP: 256M
    Limite mémoire maximum de WP: 256M
    Mémoire utilisée: 70,00 MB
    Extension PHP chargées :: Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, igbinary, imagick, imap, intl, ionCube Loader, json, libxml, litespeed, mbstring, memcached, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, readline, redis, session, shmop, sockets, sqlite3, standard, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib

    Thank you in advance for your help.

    cordially

Viewing 4 replies - 1 through 4 (of 4 total)
  • happyAnt

    (@duongcuong96)

    Hi @gbouquet76
    please to go to BackWPUp -> Settings -> Job tab -> Reduce server load and choose maximum and then try again.
    Did that help?

    Thread Starter gbouquet76

    (@gbouquet76)

    Hello,

    Thank you for your answer, but it still does not work: https://cl.ly/a7d9660acb70

    Version WordPress : 5.1.1
    Version BackWPup: 3.6.9
    Version PHP: 7.2.18 (64bit)
    Version MySQL: 10.2.24-MariaDB
    Version cURL: 7.62.0
    Version SSL cURL: OpenSSL/1.0.2k
    URL WP-Cron: https://grandirautrement.com/wp-cron.php
    Connexion au serveur: Réponse au test positive
    Document root: /home5/grandirautre/grandirautrement
    Dossier temporaire: /home5/grandirautre/grandirautrement/wp-content/uploads/backwpup-21b129-temp/
    Dossier des fichiers journaux: /home5/grandirautre/grandirautrement/wp-content/uploads/backwpup-21b129-logs/
    Serveur: Apache
    Système d’exploitation: Linux
    PHP SAPI: litespeed
    Utilisateur PHP actuel: grandirautre
    Temps maximum d’exécution: 0 secondes
    Temps maximum d’exécution d’un script de BackWPup: 30 secondes
    WP Cron alternatif: Off
    WP Cron désactivé: Off
    CHMOD Dir: 0755
    Heure du serveur: 13:6
    Heure du site web: 14:06
    Fuseau horaire du site web:
    Décalage temps avec le site web: 1 heures
    Langue du site: fr-FR
    Type d’encodage du client MySql: utf8mb4
    Limite mémoire de PHP: 1G
    Limite mémoire de WP: 256M
    Limite mémoire maximum de WP: 256M
    Mémoire utilisée: 70,00 MB
    Extension PHP chargées :: Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, igbinary, imagick, imap, intl, ionCube Loader, json, libxml, litespeed, mbstring, memcached, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, readline, redis, session, shmop, sockets, sqlite3, standard, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib

    Thanks

    Hi @gbouquet76
    could you please try the following:
    – lower BackWPUp max execution time to 20 secs: BackWPup > Settings > Jobs, try to set Maximum Script Execution Time setting to 20 seconds
    – Make sure that BackWPUp can write to your uploads folder ( permission on uploads folder is 775 or 777: https://backwpup.com/docs/backwpup-issue-backwpup-directory-cannot-be-created/ )
    – Is it possible to update the MariaDb?
    Sorry for my delayed response

    @gbouquet76
    since we haven’t heard back from you, I’m going to mark it as resolved.
    If you’re still having problems, feel free to let us know ;),

    Btw, If you find BackWPUp is useful for you, we would really appreciate if you leave a positive review and rating.
    This would encourage us to develop new free features and provide free support 😀
    https://ww.wp.xz.cn/support/plugin/backwpup/reviews/

Viewing 4 replies - 1 through 4 (of 4 total)

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