Title: Backup Issues
Last modified: May 26, 2024

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# Backup Issues

 *  Resolved [virtualvanessabiz](https://wordpress.org/support/users/virtualvanessabiz/)
 * (@virtualvanessabiz)
 * [2 years ago](https://wordpress.org/support/topic/backup-issues-9/)
 * Code: wpstg-40qRXgS8-92226
   I hit a glitch when I tried to backup my site. There
   wasn’t a specific error given to me, I was sent the code above to send.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [alaasalama](https://wordpress.org/support/users/alaasalama/)
 * (@alaasalama)
 * [2 years ago](https://wordpress.org/support/topic/backup-issues-9/#post-17783560)
 * Hi [@virtualvanessabiz](https://wordpress.org/support/users/virtualvanessabiz/),
 * I have checked the log files and can confirm that the backup file is intact and
   usable. However, feel free to create a new backup and let me know if you encounter
   any further issues.
 *  Thread Starter [virtualvanessabiz](https://wordpress.org/support/users/virtualvanessabiz/)
 * (@virtualvanessabiz)
 * [2 years ago](https://wordpress.org/support/topic/backup-issues-9/#post-17784674)
 * Perfect. I just created a backup with no issues thanks!
 *  Thread Starter [virtualvanessabiz](https://wordpress.org/support/users/virtualvanessabiz/)
 * (@virtualvanessabiz)
 * [2 years ago](https://wordpress.org/support/topic/backup-issues-9/#post-17784677)
 * Also, 
   I’m looking to purchase the premium package so I can send my staging site
   to production. Do I have to get a specific plan in order to use this feature?
 *  Plugin Author [Rene Hermenau](https://wordpress.org/support/users/renehermi/)
 * (@renehermi)
 * [2 years ago](https://wordpress.org/support/topic/backup-issues-9/#post-17785721)
 * [@virtualvanessabiz](https://wordpress.org/support/users/virtualvanessabiz/) 
   Please send us your pro related questions here: [https://wp-staging.com/contact-us-presale-and-premium-support/](https://wp-staging.com/contact-us-presale-and-premium-support/)
 * We are not allowed by the wordpres.org rules to answer pro questions here.
 * Thank you
 * René

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Backup Issues’ is closed to new replies.

 * ![](https://ps.w.org/wp-staging/assets/icon-256x256.png?rev=2972932)
 * [WP STAGING - WordPress Backup, Restore & Migration](https://wordpress.org/plugins/wp-staging/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-staging/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-staging/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-staging/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-staging/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-staging/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [Rene Hermenau](https://wordpress.org/support/users/renehermi/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/backup-issues-9/#post-17785721)
 * Status: resolved