Title: Backup process doesn’t start Last modified: November 29, 2019 --- # Backup process doesn’t start * [ibelyaev](https://wordpress.org/support/users/ibelyaev/) * (@ibelyaev) * [6 years, 6 months ago](https://wordpress.org/support/topic/backup-process-doesnt-start-2/) * Hi! I’ve installed the plugin on multisite, but it doesn’t work properly. What i’ve done: – Go to the plugin page ( /wp-admin/network/settings.php?page=backupwordpress)– Configure the settings ( set the execution period and exclude some folders ) – Start full backup (files and database). But the process failed shortly after start and didn’t create any backup archive. There wasn’t any errors and the page simply reloaded. Here are screenshots of the chrome network tab: [http://prntscr.com/q3u5f2](http://prntscr.com/q3u5f2) [http://prntscr.com/q3u5ko](http://prntscr.com/q3u5ko) [http://prntscr.com/q3u7gi](http://prntscr.com/q3u7gi) * wp version 5.3, plugin version 3.10 * other plugins installed: Advanced Custom Fields 5.8.7 Cyr to Lat enhanced 3.5 Image Watermark 1.6.6 iThemes Security 7.5.0 Simple Custom Post Order 2.4.7 WP Super Cache 1.7.0 Yoast SEO 12.6.2 * What’s the problem and how to solve that? The topic ‘Backup process doesn’t start’ is closed to new replies. * ![](https://ps.w.org/backupwordpress/assets/icon-256x256.jpg?rev=1105225) * [BackUpWordPress](https://wordpress.org/plugins/backupwordpress/) * [Frequently Asked Questions](https://wordpress.org/plugins/backupwordpress/#faq) * [Support Threads](https://wordpress.org/support/plugin/backupwordpress/) * [Active Topics](https://wordpress.org/support/plugin/backupwordpress/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backupwordpress/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backupwordpress/reviews/) * 0 replies * 1 participant * Last reply from: [ibelyaev](https://wordpress.org/support/users/ibelyaev/) * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/backup-process-doesnt-start-2/) * Status: not resolved