Title: backup process doesn´t start
Last modified: November 25, 2025

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# backup process doesn´t start

 *  Resolved [Conrad-GZ](https://wordpress.org/support/users/conrad-gz/)
 * (@conrad-gz)
 * [6 months, 2 weeks ago](https://wordpress.org/support/topic/backup-process-doesnt-start-3/)
 * Want processing a backup. But cant start the process. The start button is not
   active to click on it. Whats wrong? Whats to do?
 * Thanks for any idea.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbackup-process-doesnt-start-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [mohammedeisa](https://wordpress.org/support/users/mohammedeisa/)
 * (@mohammedeisa)
 * [6 months, 2 weeks ago](https://wordpress.org/support/topic/backup-process-doesnt-start-3/#post-18732395)
 * Hello [@conrad-gz](https://wordpress.org/support/users/conrad-gz/) ,
 * Thanks for reaching out to us.
 * If the Start button is not clickable, this indicates that there is a required
   field in the backup creation page hasn’t been filled in.
 * Can you please provide me with a screenshot of the backup creation page to check?
 * I’m looking forward to hearing back from you.
 * Thanks!
 *  Plugin Support [mohammedeisa](https://wordpress.org/support/users/mohammedeisa/)
 * (@mohammedeisa)
 * [6 months, 2 weeks ago](https://wordpress.org/support/topic/backup-process-doesnt-start-3/#post-18735894)
 * Hi [@conrad-gz](https://wordpress.org/support/users/conrad-gz/) ,
 * We haven’t heard back from you in a few days, so I’m going to go ahead and close
   this thread for now. But if you’d like us to assist further, please feel welcome
   to continue the conversation.
 * Thanks!
 *  Thread Starter [Conrad-GZ](https://wordpress.org/support/users/conrad-gz/)
 * (@conrad-gz)
 * [6 months, 2 weeks ago](https://wordpress.org/support/topic/backup-process-doesnt-start-3/#post-18736005)
 * Hello, thank you for the quick reply. Today I tried another scan. Duplicator 
   did at least perform the prescan, which wasn’t possible yesterday. However, the
   actual scan to create the file still doesn’t work. All the buttons at the bottom
   are unclickable. 
 * Unfortunately here it´s not possible to attach the screenshot. Where can I send
   it to you.
 * I would be very grateful for a solution to this problem. Thank you. Regards, 
   Conrad

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘backup process doesn´t start’ is closed to new replies.

 * ![](https://ps.w.org/duplicator/assets/icon-256x256.png?rev=2906985)
 * [Duplicator - Backups & Migration Plugin - Cloud Backups, Scheduled Backups, & More](https://wordpress.org/plugins/duplicator/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/duplicator/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/duplicator/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/duplicator/unresolved/)
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 * 3 replies
 * 2 participants
 * Last reply from: [Conrad-GZ](https://wordpress.org/support/users/conrad-gz/)
 * Last activity: [6 months, 2 weeks ago](https://wordpress.org/support/topic/backup-process-doesnt-start-3/#post-18736005)
 * Status: resolved