Title: Backup process not completed &#8230;.
Last modified: August 21, 2016

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# Backup process not completed ….

 *  [wrd_vb](https://wordpress.org/support/users/wrd_vb/)
 * (@wrd_vb)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/backup-process-not-completed/)
 * Hello,
    I just updated the Backup settings by deactivating backup for one of 
   my folders (test website) and activating backup on the live website. I selected
   Daily Backup and since yesterday it is still running – does not show error prompt/
   or failed message.
 * Since I did not receive the Daily backup email with the link to download, which
   I did for my test site, I logged in to check.
    It shows file size as 139 Gb –
   which should not be the case?
 * Please could you assist and solving this issue?
 * I see newer versions but have not been prompted in the Plugins list to upgrade.
   How can this be achieved. Maybe its the version issue?
    Please help!
 * Thank you,
    VB
 * [http://wordpress.org/plugins/backupwordpress/](http://wordpress.org/plugins/backupwordpress/)

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Paul de Wouters](https://wordpress.org/support/users/pauldewouters/)
 * (@pauldewouters)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/backup-process-not-completed/#post-4428665)
 * Hello
 * could you send an email to [support@hmn.md](https://wordpress.org/support/topic/backup-process-not-completed/support@hmn.md?output_format=md)
   so I can assist in debugging

Viewing 1 replies (of 1 total)

The topic ‘Backup process not completed ….’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Paul de Wouters](https://wordpress.org/support/users/pauldewouters/)
 * Last activity: [12 years, 5 months ago](https://wordpress.org/support/topic/backup-process-not-completed/#post-4428665)
 * Status: not resolved