Backup suddenly unsuccessful

  • Resolved brighella

    (@brighella)


    3 years, 1 month ago

    Hi,

    I’m having issues with the backup for the first time.
    Everything was fine but suddenly something is going wrong.
    The backup stops always around 151 MB. I’ve tried to split at 100 MB but I don’t think the issue is caused by the weight, because it was alywas successful even for more than 1 GB of backup.

    Here is my log.
    Thank you so much!

    0000.002 (0) Opened log file at time: Tue, 16 Feb 2021 14:48:43 +0000 on https://www.unamanoperunsorriso.org
    0000.003 (0) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.47 WP: 5.6.1 PHP: 7.4.14 (fpm-fcgi, Linux web-lnx237.ergonet.host 3.10.0-1127.el7.x86_64 #1 SMP Tue Mar 31 23:36:51 UTC 2020 x86_64) MySQL: 10.3.24-MariaDB WPLANG: it_IT Server: Apache safe_mode: 0 max_execution_time: 300 memory_limit: 256M (used: 115.2M | 2M) multisite: N openssl: OpenSSL 1.0.2k 26 Jan 2017 mcrypt: N LANG: ZipArchive::addFile: Y
    0000.004 (0) Free space on disk containing Updraft’s temporary directory: 68042.9 MB
    0000.009 (0) Tasks: Backup files: 1 (schedule: fortnightly) Backup DB: 1 (schedule: fortnightly)
    0000.016 (0) Requesting semaphore lock (fd) (apparently not via scheduler)
    0000.018 (0) Semaphore (fd, MxS_options) was stuck, set lock time to 2021-02-16 14:48:43
    0000.023 (0) Semaphore (fd, MxS_options) reset to 1
    0000.024 (0) Set semaphore last lock (fd) time to 2021-02-16 14:48:43
    0000.024 (0) Semaphore lock (fd) complete
    0000.026 (0) Backup run: resumption=0, nonce=754f434d6e39, file_nonce=754f434d6e39 begun at=1613486923 (0s ago), job type=backup
    0000.027 (0) Scheduling a resumption (1) after 300 seconds (1613487223) in case this run gets aborted
    0000.039 (0) Checking if we have a zip executable available
    0000.040 (0) Creation of backups of directories: beginning
    0000.044 (0) Beginning creation of dump of plugins (split every: 150 MB)
    0006.418 (0) Total entities for the zip file: 1937 directories, 11179 files (0 skipped as non-modified), 151 MB
    0308.849 (1) Opened log file at time: Tue, 16 Feb 2021 14:53:52 +0000 on https://www.unamanoperunsorriso.org
    0308.850 (1) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.47 WP: 5.6.1 PHP: 7.4.14 (fpm-fcgi, Linux web-lnx237.ergonet.host 3.10.0-1127.el7.x86_64 #1 SMP Tue Mar 31 23:36:51 UTC 2020 x86_64) MySQL: 10.3.24-MariaDB WPLANG: it_IT Server: Apache safe_mode: 0 max_execution_time: 300 memory_limit: 256M (used: 92.2M | 98M) multisite: N openssl: OpenSSL 1.0.2k 26 Jan 2017 mcrypt: N LANG: ZipArchive::addFile: Y
    0308.851 (1) Free space on disk containing Updraft’s temporary directory: 68020.5 MB
    0308.853 (1) Requesting backup semaphore lock (754f434d6e39)
    0308.854 (1) [Lock option (updraft_lock_754f434d6e39, MxS_options) was created in the database] debug
    0308.855 (1) [Lock (updraft_lock_754f434d6e39, MxS_options) acquired after initialising the database] info
    0308.856 (1) Backup run: resumption=1, nonce=754f434d6e39, file_nonce=754f434d6e39 begun at=1613486923 (309s ago), job type=backup
    0308.857 (1) Scheduling a resumption (2) after 300 seconds (1613487532) in case this run gets aborted
    0308.867 (1) Checking if we have a zip executable available
    0308.868 (1) Creation of backups of directories: had begun; will resume
    0308.869 (1) Beginning creation of dump of plugins (split every: 150 MB)
    0308.871 (1) File exists (/var/www/vhosts/unamanoperunsorriso.org/httpdocs/wp-content/updraft/backup_2021-02-16-1548_Una_Mano_per_un_Sorriso_754f434d6e39-plugins.zip.tmp), but was apparently not modified within the last 30 seconds, so we assume that any previous run has now terminated (time_mod=1613486930, time_now=1613487232, diff=302)
    0308.875 (1) Zip file already exists, but is not readable or was zero-sized; will remove: backup_2021-02-16-1548_Una_Mano_per_un_Sorriso_754f434d6e39-plugins.zip.tmp
    0315.328 (1) Total entities for the zip file: 1937 directories, 11179 files (0 skipped as non-modified), 151 MB
    0624.011 (2) Opened log file at time: Tue, 16 Feb 2021 14:59:07 +0000 on https://www.unamanoperunsorriso.org
    0624.013 (2) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.47 WP: 5.6.1 PHP: 7.4.14 (fpm-fcgi, Linux web-lnx237.ergonet.host 3.10.0-1127.el7.x86_64 #1 SMP Tue Mar 31 23:36:51 UTC 2020 x86_64) MySQL: 10.3.24-MariaDB WPLANG: it_IT Server: Apache safe_mode: 0 max_execution_time: 300 memory_limit: 256M (used: 92.2M | 98M) multisite: N openssl: OpenSSL 1.0.2k 26 Jan 2017 mcrypt: N LANG: ZipArchive::addFile: Y
    0624.013 (2) Free space on disk containing Updraft’s temporary directory: 68023.4 MB
    0624.015 (2) Requesting backup semaphore lock (754f434d6e39)
    0624.016 (2) [Lock (updraft_lock_754f434d6e39, MxS_options) acquired] info
    0624.017 (2) Backup run: resumption=2, nonce=754f434d6e39, file_nonce=754f434d6e39 begun at=1613486923 (624s ago), job type=backup
    0624.018 (2) Scheduling a resumption (3) after 300 seconds (1613487847) in case this run gets aborted
    0624.034 (2) Checking if we have a zip executable available
    0624.035 (2) Creation of backups of directories: had begun; will resume
    0624.038 (2) Beginning creation of dump of plugins (split every: 150 MB)
    0624.042 (2) File exists (/var/www/vhosts/unamanoperunsorriso.org/httpdocs/wp-content/updraft/backup_2021-02-16-1548_Una_Mano_per_un_Sorriso_754f434d6e39-plugins.zip.tmp), but was apparently not modified within the last 30 seconds, so we assume that any previous run has now terminated (time_mod=1613487239, time_now=1613487547, diff=308)
    0624.047 (2) Zip file already exists, but is not readable or was zero-sized; will remove: backup_2021-02-16-1548_Una_Mano_per_un_Sorriso_754f434d6e39-plugins.zip.tmp
    0631.463 (2) Total entities for the zip file: 1937 directories, 11179 files (0 skipped as non-modified), 151 MB
    0624.011 (2) Opened log file at time: Tue, 16 Feb 2021 14:59:07 +0000 on https://www.unamanoperunsorriso.org
    0624.013 (2) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.47 WP: 5.6.1 PHP: 7.4.14 (fpm-fcgi, Linux web-lnx237.ergonet.host 3.10.0-1127.el7.x86_64 #1 SMP Tue Mar 31 23:36:51 UTC 2020 x86_64) MySQL: 10.3.24-MariaDB WPLANG: it_IT Server: Apache safe_mode: 0 max_execution_time: 300 memory_limit: 256M (used: 92.2M | 98M) multisite: N openssl: OpenSSL 1.0.2k 26 Jan 2017 mcrypt: N LANG: ZipArchive::addFile: Y
    0624.013 (2) Free space on disk containing Updraft’s temporary directory: 68023.4 MB
    0624.015 (2) Requesting backup semaphore lock (754f434d6e39)
    0624.016 (2) [Lock (updraft_lock_754f434d6e39, MxS_options) acquired] info
    0624.017 (2) Backup run: resumption=2, nonce=754f434d6e39, file_nonce=754f434d6e39 begun at=1613486923 (624s ago), job type=backup
    0624.018 (2) Scheduling a resumption (3) after 300 seconds (1613487847) in case this run gets aborted
    0624.034 (2) Checking if we have a zip executable available
    0624.035 (2) Creation of backups of directories: had begun; will resume
    0624.038 (2) Beginning creation of dump of plugins (split every: 150 MB)
    0624.042 (2) File exists (/var/www/vhosts/unamanoperunsorriso.org/httpdocs/wp-content/updraft/backup_2021-02-16-1548_Una_Mano_per_un_Sorriso_754f434d6e39-plugins.zip.tmp), but was apparently not modified within the last 30 seconds, so we assume that any previous run has now terminated (time_mod=1613487239, time_now=1613487547, diff=308)
    0624.047 (2) Zip file already exists, but is not readable or was zero-sized; will remove: backup_2021-02-16-1548_Una_Mano_per_un_Sorriso_754f434d6e39-plugins.zip.tmp
    0631.463 (2) Total entities for the zip file: 1937 directories, 11179 files (0 skipped as non-modified), 151 MB

    • This topic was modified 3 years, 1 month ago by brighella.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    3 years, 1 month ago

    Hi,

    It shows that the backup process is timed out or killed off.

    Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files.

    To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25mb, save your settings and run a new process.

    If the issue persists, please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.

    Best Wishes,
    Bryle

    Thread Starter brighella

    (@brighella)

    3 years, 1 month ago

    Hi Bryle,

    thank you, I’ve solved the issue.
    The problem was caused by the version of PHP: I had the 7.4 but probably the plugin is not yet tested with that version.
    I’ve done a downgrade to the 7.3 and everything runs properly now.
    THank you!

    Lia

Viewing 2 replies - 1 through 2 (of 2 total)
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