Title: Backup upload error
Last modified: February 4, 2023

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# Backup upload error

 *  Resolved [rexmorehire](https://wordpress.org/support/users/rexmorehire/)
 * (@rexmorehire)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/backup-upload-error/)
 * I made a backup of a previous website. Now i want to upload it, it doesn’t work,
   Please Help
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbackup-upload-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/)
 * (@iclyde)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/backup-upload-error/#post-16445874)
 * Hi [@rexmorehire](https://wordpress.org/support/users/rexmorehire/)
 * It may be possible that backup you have downloaded is broken or damaged during
   download, it may happen when that site has any download limits, we have created
   alternate download option for such cases, that should allow you to download complete
   backup.
 * Also make sure that your backup is visible on backup(s) list within our plugin
   settings, this list can display only valid and restorable backups, other files
   which are in the directory but are not listed inside our plugin, they could be
   damaged during creation.
 * On the site where you made the backup:
    1. Go to our plugin settings and open “Other options” section
    2. Enable alternate download method: https://prnt.sc/1slr41w
    3. Save that section
       – No need to make new backup
    4. Go to backup(s) list, start the download over or copy backup URL
 * Now, go to the site where you want to restore your backup:
    1. Open “Other options” section as well
    2. Disable PHP CLI checking: https://prnt.sc[/](https://prnt.sc/1sljr31)1sljr31
    3. Save that section
    4. Force both processes to stop: https://prnt.sc/1trv1tm
       – That will perform cleanup
       of all temporary files if you experienced some errors during previous restoration
    5. Try to run the migration again with the same URL or upload the file once again.
 * You can upload your backup via FTP, cPanel or our Upload Area.
 * Let me know if that resolves your issue 🙂
   Thank you!
 *  Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/)
 * (@iclyde)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/backup-upload-error/#post-16467957)
 * As we didn’t hear any reply in last days.
   I can assume that you resolved the 
   issue.
 * Feel free to open new topic if I am wrong!
   Thank you 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Backup upload error’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [iClyde](https://wordpress.org/support/users/iclyde/)
 * Last activity: [3 years, 3 months ago](https://wordpress.org/support/topic/backup-upload-error/#post-16467957)
 * Status: resolved