Title: Backups Fail recently Last modified: October 24, 2021 --- # Backups Fail recently * Resolved [jrpmedia](https://wordpress.org/support/users/jrpmedia/) * (@jrpmedia) * [4 years, 7 months ago](https://wordpress.org/support/topic/backups-fail-recently/) * Worked fine for months 🙂 Now I get emaislabout errors backing up. Here is the log, hope you can advise, thank you.( [file names changed to protect the innocent:-)] * ``` [INFO] BackWPup 3.10.0; A project of Inpsyde GmbH [INFO] WordPress 5.8.1 on https://www.idmimagineering.co.uk/ [INFO] Log Level: Normal (translated) [INFO] BackWPup job: JRP MEDIA [INFO] Logfile is: backwpup_log_82bcd6_2021-10-24_14-00-01.html [INFO] Backup file is: 2021-10-24_14-00-01_VI5VXYNF01.zip [24-Oct-2021 14:00:01] 1. Try to backup database … [24-Oct-2021 14:00:01] Connected to database xxxxxxxxxxxxxxxxxxxx on localhost [24-Oct-2021 14:00:04] Added database dump "xxxxxxxxxxxxxxxxxxx.sql.gz" with 12.35 MB to backup file list [24-Oct-2021 14:00:04] Database backup done! [24-Oct-2021 14:00:04] 1. Trying to make a list of folders to back up … [24-Oct-2021 14:00:06] Added "wp-config.php" to backup file list [24-Oct-2021 14:00:06] 2984 folders to backup. [24-Oct-2021 14:00:07] 1. Trying to generate a file with installed plugin names … [24-Oct-2021 14:00:07] Added plugin list file "IDM-Imagineering.pluginlist.2021-10-24.txt" with 5.03 KB to backup file list. [24-Oct-2021 14:00:07] 1. Trying to generate a manifest file … [24-Oct-2021 14:00:07] Added manifest.json file with 5.62 KB to backup file list. [24-Oct-2021 14:00:07] 1. Trying to create backup archive … [24-Oct-2021 14:00:07] Compressing files as ZipArchive. Please be patient, this may take a moment. [24-Oct-2021 14:02:15] Backup archive created. [24-Oct-2021 14:02:15] Archive size is 624.65 MB. [24-Oct-2021 14:02:15] 24581 Files with 840.70 MB in Archive. [24-Oct-2021 14:02:17] 1. Try to send backup file to Dropbox … [24-Oct-2021 14:02:17] Token has expired; new token has been obtained [24-Oct-2021 14:02:17] Authenticated with user's Dropbox: JRP Media [24-Oct-2021 14:02:17] Uploading to Dropbox … [24-Oct-2021 14:02:17] Beginning new file upload session [24-Oct-2021 14:02:45] Token has expired; new token has been obtained [24-Oct-2021 14:03:15] Token has expired; new token has been obtained [24-Oct-2021 14:03:45] Token has expired; new token has been obtained [24-Oct-2021 14:04:16] Token has expired; new token has been obtained [24-Oct-2021 14:04:45] /home/idmimagi/public_html/wp-content/plugins/backwpup/src/Http/Client/WpHttpClient.php: Dropbox API: cURL error 28: Operation timed out after 5001 milliseconds with 0 bytes received [24-Oct-2021 14:04:47] 2. Try to send backup file to Dropbox … [24-Oct-2021 14:04:47] Token has expired; new token has been obtained [24-Oct-2021 14:04:48] Authenticated with user's Dropbox: JRP Media [24-Oct-2021 14:04:48] Uploading to Dropbox … [24-Oct-2021 14:05:18] Token has expired; new token has been obtained [24-Oct-2021 14:05:47] Token has expired; new token has been obtained [24-Oct-2021 14:06:17] Token has expired; new token has been obtained [24-Oct-2021 14:06:46] Token has expired; new token has been obtained [24-Oct-2021 14:07:16] Token has expired; new token has been obtained [24-Oct-2021 14:07:46] Token has expired; new token has been obtained [24-Oct-2021 14:08:17] Token has expired; new token has been obtained [24-Oct-2021 14:08:45] Token has expired; new token has been obtained [24-Oct-2021 14:09:17] Token has expired; new token has been obtained [24-Oct-2021 14:09:46] Token has expired; new token has been obtained [24-Oct-2021 14:10:09] /home/idmimagi/public_html/wp-content/plugins/backwpup/src/Http/Client/WpHttpClient.php: Dropbox API: cURL error 28: Operation timed out after 5001 milliseconds with 0 bytes received [24-Oct-2021 14:10:10] 3. Try to send backup file to Dropbox … [24-Oct-2021 14:10:10] Token has expired; new token has been obtained [24-Oct-2021 14:10:11] Authenticated with user's Dropbox: JRP Media [24-Oct-2021 14:10:11] Uploading to Dropbox … [24-Oct-2021 14:10:42] Token has expired; new token has been obtained [24-Oct-2021 14:11:03] /home/idmimagi/public_html/wp-content/plugins/backwpup/src/Http/Client/WpHttpClient.php: Dropbox API: cURL error 28: Operation timed out after 5001 milliseconds with 0 bytes received [24-Oct-2021 14:11:04] ERROR: Step aborted: too many attempts! [24-Oct-2021 14:11:04] 1. Trying to check database … [24-Oct-2021 14:11:06] Database check done! [24-Oct-2021 14:11:06] ERROR: Job has ended with errors in 665 seconds. You must resolve the errors for correct execution. ``` * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbackups-fail-recently%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 5 replies - 1 through 5 (of 5 total) * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [4 years, 7 months ago](https://wordpress.org/support/topic/backups-fail-recently/#post-15013713) * Hello [@jrpmedia](https://wordpress.org/support/users/jrpmedia/) This is a known issue after we switched to using the native WordPress HTTP class and will be fixed in the next update, for now, please install and active this plugin to extends WordPress HTTP timeout, after that it should work: [https://www.dropbox.com/s/dvcds90xiyg97x2/extend-wp-http-timeout.zip?dl=0](https://www.dropbox.com/s/dvcds90xiyg97x2/extend-wp-http-timeout.zip?dl=0) Thank you! * Thread Starter [jrpmedia](https://wordpress.org/support/users/jrpmedia/) * (@jrpmedia) * [4 years, 7 months ago](https://wordpress.org/support/topic/backups-fail-recently/#post-15014776) * Many thanks [@duongcuong96](https://wordpress.org/support/users/duongcuong96/) 🙂 * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [4 years, 7 months ago](https://wordpress.org/support/topic/backups-fail-recently/#post-15015063) * [@jrpmedia](https://wordpress.org/support/users/jrpmedia/) Please let me know if it works! Thank you ^^ * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [4 years, 7 months ago](https://wordpress.org/support/topic/backups-fail-recently/#post-15041440) * [@jrpmedia](https://wordpress.org/support/users/jrpmedia/) since we haven’t heard back from you, I’m going to mark it as resolved. In case you’re still having problems, feel free to let us know ;), * Btw, If you find BackWPUp is useful for you, we would really appreciate it if you leave a positive review and rating. This would encourage us to develop new free features and provide free support 😀 [https://wordpress.org/support/plugin/backwpup/reviews/#new-post](https://wordpress.org/support/plugin/backwpup/reviews/#new-post) * Thread Starter [jrpmedia](https://wordpress.org/support/users/jrpmedia/) * (@jrpmedia) * [4 years, 7 months ago](https://wordpress.org/support/topic/backups-fail-recently/#post-15041639) * Apologies [@duongcuong96](https://wordpress.org/support/users/duongcuong96/) I was waiting for a new update of the plugin to fix it. I did not see the patch you posted. Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Backups Fail recently’ is closed to new replies. * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141) * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/) * [Support Threads](https://wordpress.org/support/plugin/backwpup/) * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/) * 5 replies * 2 participants * Last reply from: [jrpmedia](https://wordpress.org/support/users/jrpmedia/) * Last activity: [4 years, 7 months ago](https://wordpress.org/support/topic/backups-fail-recently/#post-15041639) * Status: resolved