Title: Backups Missing
Last modified: November 25, 2018

---

# Backups Missing

 *  Resolved [supernaut510](https://wordpress.org/support/users/supernaut510/)
 * (@supernaut510)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/backups-missing/)
 * I tried to restore a backup today, from Google Drive, and it gave me a “file 
   not found” error. I have it set to retain 7 backup files, and if I rescan the
   remote directory it show that I have 7 backup files — but if I go to the Google
   Drive directory itself, there’s only one set of backup files there. What gives?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [DNutbourne](https://wordpress.org/support/users/dnutbourne/)
 * (@dnutbourne)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/backups-missing/#post-10918582)
 * Hi,
 * Please could you send us a copy of the latest backup log?
 * The contents will be too long to post here directly, but you can use an online
   service such as Pastebin and post the link here.
 * Do you have multiple sites backing up to the same Google Drive account?
 *  Thread Starter [supernaut510](https://wordpress.org/support/users/supernaut510/)
 * (@supernaut510)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/backups-missing/#post-10918629)
 * I have only one site backing up to Google Drive. Here’s the log file:[https://docs.google.com/document/d/1Ni8FUdrjD8D84JMUbEFiBnVmrDs1sdm_IPyvRRys-6c/edit?usp=sharing](https://docs.google.com/document/d/1Ni8FUdrjD8D84JMUbEFiBnVmrDs1sdm_IPyvRRys-6c/edit?usp=sharing)
 * Let me know what you find. Thanks.
 *  Thread Starter [supernaut510](https://wordpress.org/support/users/supernaut510/)
 * (@supernaut510)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/backups-missing/#post-10931265)
 * Just checking in–any luck finding the problem?
 *  Plugin Contributor [DNutbourne](https://wordpress.org/support/users/dnutbourne/)
 * (@dnutbourne)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/backups-missing/#post-10931282)
 * Hi,
 * Apologies for the delay.
 * It appears that the older backup files were deleted from Google Drive manually
   or by some other mechanism.
    UpdraftPlus does not remove backup entries if the
   files have been deleted any way other than via UpdraftPlus.
 * How many backup sets is UpdraftPlus configured to retain? We recommend at least
   2 for weekly backups, and 5-7 for daily backups.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Backups Missing’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/updraftplus/)
 * [Active Topics](https://wordpress.org/support/plugin/updraftplus/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/updraftplus/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/updraftplus/reviews/)

## Tags

 * [remote storage](https://wordpress.org/support/topic-tag/remote-storage/)

 * 4 replies
 * 2 participants
 * Last reply from: [DNutbourne](https://wordpress.org/support/users/dnutbourne/)
 * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/backups-missing/#post-10931282)
 * Status: resolved