Title: Backups never complete
Last modified: July 22, 2020

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# Backups never complete

 *  Resolved [bonnie447](https://wordpress.org/support/users/bonnie447/)
 * (@bonnie447)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/backups-never-complete/)
 * Hi,
 * Sorry, I know this isn’t a unique question but wanted to paste my log file and
   see if anyone had specific ideas. I have never yet been able to run a successful
   backup on this site – most recent log file is [here](https://www.dropbox.com/s/0ivwt7wboudbohu/log.b5e2bb032203.txt?dl=0).
 * I have already done the 25MB split size. Should I try following what I see [here](https://updraftplus.com/faqs/my-scheduled-backups-do-nothing-backup-now-stops-midway/)?
   or is that not indicated by my log file?
 * Thanks!
    Bonnie

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [bonnie447](https://wordpress.org/support/users/bonnie447/)
 * (@bonnie447)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/backups-never-complete/#post-13157129)
 * Hmm, updates on that second link I thought I might follow:
    it’s definitely not
   1 or 2, and I don’t think 3 either since we have version 1.16.26 and haven’t 
   been alerted about that. 4: we use godaddy, seems pretty unlikely to me that 
   they do this but I will check. 5: using the shell doesn’t seem like the best 
   long-term solution for us b/c I want the owner of this site to be able to do 
   some of this himself in future, and he would not be comfortable doing so. 6: 
   nope
 * So I guess I need to reach out to GoDaddy next – before I do though: if I were
   to try adding the line define(‘ALTERNATE_WP_CRON’, true); to the config file,
   will it cause any errors if that is NOT the problem? (is there a way to check
   that this is the best solution before I add that?)
    -  This reply was modified 5 years, 10 months ago by [bonnie447](https://wordpress.org/support/users/bonnie447/).
 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/backups-never-complete/#post-13161268)
 * Hi [@bonnie447](https://wordpress.org/support/users/bonnie447/)
 * Apologies for the late reply.
 * Thanks for sending the log. I think I found the culprit –
    “3921.205 (6) [Warning]
   A very large file was encountered: debug.log.bak (size: 1741.9 Mb)”, the log 
   shows a very large file on your WP install.
 * Please can you check and delete the file? Then do a test backup and see if that
   works now.
 * Thanks,
    Bryle
 *  Thread Starter [bonnie447](https://wordpress.org/support/users/bonnie447/)
 * (@bonnie447)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/backups-never-complete/#post-13161885)
 * “The backup apparently succeeded and is now complete (Jul 23 13:06:13)”
 * That was it!! Thank you so much Bryle!!
 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/backups-never-complete/#post-13165897)
 * Hi [@bonnie447](https://wordpress.org/support/users/bonnie447/)
 * You’re welcome! If you like UpdraftPlus, please do consider giving us a 5-star
   review: [https://wordpress.org/support/plugin/updraftplus/reviews/?rate=5#new-post](https://wordpress.org/support/plugin/updraftplus/reviews/?rate=5#new-post)
 * Best Wishes,
    Bryle

Viewing 4 replies - 1 through 4 (of 4 total)

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## Tags

 * [backups](https://wordpress.org/support/topic-tag/backups/)

 * 4 replies
 * 2 participants
 * Last reply from: [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/backups-never-complete/#post-13165897)
 * Status: resolved