Title: Backupwordpress plugin Last modified: August 21, 2016 --- # Backupwordpress plugin * [Claire Yeh](https://wordpress.org/support/users/claire-yeh/) * (@claire-yeh) * [12 years ago](https://wordpress.org/support/topic/backupwordpress-plugin-2/) * Hi, I tried to install Backupwordpress plugin. I have watched few youtube tutorials, but none of them mentioned the situation I encountered. When I installed backupwordpress, it took me to another page with title saying connection information, and it asked me to fill in host name, FTP username, Ftp password, connection type. This is a bit weird to me. None of the youtube tutorials showed this bit. Is it okay and safe to fill in this sensitive information. I have moved my websites from shared platform to VPS. I dont’t know if this is the reason the backupwordpress plugin asked me for all this information ? Thank you for helping me. Kind regards, Claire * [https://wordpress.org/plugins/backupwordpress/](https://wordpress.org/plugins/backupwordpress/) Viewing 4 replies - 1 through 4 (of 4 total) * Thread Starter [Claire Yeh](https://wordpress.org/support/users/claire-yeh/) * (@claire-yeh) * [11 years, 12 months ago](https://wordpress.org/support/topic/backupwordpress-plugin-2/#post-5007439) * Actually I was using backup to drop box. But I like to copy up backup to local machine so I dried to delete backup to drop box and wanted to install back up wordpress. I though only backupwordpress asked me to fill in above mentioned server info, but actually to delete backup to dropbox also asked me to fill in those information. So I wasn’t able to delete backup to dropbox and neither to install backupwordpress. this is my website: [http://www.perfectlabelslanyards.co.uk](http://www.perfectlabelslanyards.co.uk) it is pro executive + genesis theme for business, I do not like this theme,it has used up 5 MB space, and there is no big pictures file on my website. I don’t understand why it used so much space. This was the main reason I was forced to move from share platform to VPS. Now, it looks like it causen another issue for me to change backup plugin. I want to back up database and file before I change to new theme which will be customizr 2013 theme. Can anyone be kind to help me please. Kind regards Claire * Thread Starter [Claire Yeh](https://wordpress.org/support/users/claire-yeh/) * (@claire-yeh) * [11 years, 12 months ago](https://wordpress.org/support/topic/backupwordpress-plugin-2/#post-5007456) * Hi there, I have tried to search answer this whole day, from any possible websites, regarding deleting backup to dropbox on wordpress website. No luck for me. Look like it is a dead end. I can not bear with my current existing website theme any more and really wanted to change it to customizr 2013 theme. Can any one be kind to help me with above issue ! thank you so much. Without back up my database, I can not change to new theme. I would like to use backupwordpress plugin to back up the whole database to my local pc. Thank you soooooooooo much to help me please. Kind regards Claire * Thread Starter [Claire Yeh](https://wordpress.org/support/users/claire-yeh/) * (@claire-yeh) * [11 years, 12 months ago](https://wordpress.org/support/topic/backupwordpress-plugin-2/#post-5007481) * Hmmm, looks like no one has encountered the same situation as mine. I will send email to the plugin developer of backupwordpress to seek a help. Once I have the reply from plugin developer, I will share the information over here, so that any one who experiences the same situation as mine knows how to cope this problem. * Thread Starter [Claire Yeh](https://wordpress.org/support/users/claire-yeh/) * (@claire-yeh) * [11 years, 12 months ago](https://wordpress.org/support/topic/backupwordpress-plugin-2/#post-5007505) * Hi, I have a very helpful reply from BackUPWordPress developer, see below. I just like to share this information. Hope this helps other wordpress users who were in the same situation as I had encountered. ******************************************************** Thanks for getting in touch with us. So the FTP details prompt you’re talking about is from WordPress, not our plugin. WordPress sometimes requires the FTP details to install the plugin, so it’s perfectly safe to fill in the details.*********************************************************** Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Backupwordpress plugin’ is closed to new replies. * ![](https://ps.w.org/backupwordpress/assets/icon-256x256.jpg?rev=1105225) * [BackUpWordPress](https://wordpress.org/plugins/backupwordpress/) * [Frequently Asked Questions](https://wordpress.org/plugins/backupwordpress/#faq) * [Support Threads](https://wordpress.org/support/plugin/backupwordpress/) * [Active Topics](https://wordpress.org/support/plugin/backupwordpress/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backupwordpress/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backupwordpress/reviews/) * 4 replies * 1 participant * Last reply from: [Claire Yeh](https://wordpress.org/support/users/claire-yeh/) * Last activity: [11 years, 12 months ago](https://wordpress.org/support/topic/backupwordpress-plugin-2/#post-5007505) * Status: not resolved