Title: BackUpWordPresss – CreateProcess failed
Last modified: April 23, 2017

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# BackUpWordPresss – CreateProcess failed

 *  Resolved [project75](https://wordpress.org/support/users/project75/)
 * (@project75)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/backupwordpresss-createprocess-failed/)
 * The BackUpWordPress plugin (V3.6.3.1) currently displays this message at the 
   top of all pages in the admin areas of my WordPress site:
 * Warning: proc_open(): CreateProcess failed, error code – 5 in D:\Domains\mydomain.
   com\wwwroot\wp-content\plugins\backupwordpress\vendor\symfony\process\Process.
   php on line 290
 * WordPress and all plugins are up to date as at 23-Apr-2017.
 * Anyone any ideas what may be causing this?

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Contributor [Katrina “Kat” Moody](https://wordpress.org/support/users/katmoody/)
 * (@katmoody)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/backupwordpresss-createprocess-failed/#post-9058549)
 * I haven’t seen this from anyone else, but it looks like you have some production
   code from our testing and compiling of the plugin code that’s causing issues.
   Are you able to go in under FTP or your file manager with your host and disable
   the plugin manually?
 * I want to do more checking on this, but are you able to get me some server information
   by chance? Specifically the version of php you’re running, whether the `proc_open`
   and `proc_close` functions on your server are enabled, and what type of server
   your site is on (Windows, Linux, etc) would be helpful but I might need a bit
   more information.
 * Thanks, and I’ll check back with more information as I have it,
    Kat
 *  Thread Starter [project75](https://wordpress.org/support/users/project75/)
 * (@project75)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/backupwordpresss-createprocess-failed/#post-9060851)
 * I could manually disable the BackUpWordPress plugin, what do we learn from doing
   this (The plugin doesn’t seem to be causing WordPress any issues – the only symptom
   of anything unusual is the display of the warning message)?
 * The site is running on a Windows Server with PHP Version 5.4.7.
 * Regarding proc_open and proc_close, the response from the website host support
   team is “These functions are deprecated as they are security breach, you could
   try and use exec() instead.”.
 * BTW, I have two other WordPress sites running on the same host and they also 
   display this warning, presumably for the same reason stated above.
 *  Plugin Contributor [Katrina “Kat” Moody](https://wordpress.org/support/users/katmoody/)
 * (@katmoody)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/backupwordpresss-createprocess-failed/#post-9061448)
 * Okay – that makes sense to me. What’s interesting is that most hosts go the opposite
   way – they say that using `exec` is a security issue, not using `proc_open` and/
   or `proc_close`.
 * I think the fact that it’s on a Windows server might be creating this issue, 
   as Windows servers sometimes handle those kinds of errors differently.
 * So here’s the million-dollar question – are the backups running on any of these
   sites?
 * Thanks,
    Kat
 *  Thread Starter [project75](https://wordpress.org/support/users/project75/)
 * (@project75)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/backupwordpresss-createprocess-failed/#post-9066925)
 * Backups work on one site, but never appear to complete on 2 others.
 *  Plugin Contributor [Katrina “Kat” Moody](https://wordpress.org/support/users/katmoody/)
 * (@katmoody)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/backupwordpresss-createprocess-failed/#post-9071078)
 * It might be time to try and enable support on one of the sites so I can get further
   technical information about the server and work with you more directly on troubleshooting.
 * You can follow this guide on how to do so: [https://bwp.hmn.md/knowledge-base/how-to-enable-support/](https://bwp.hmn.md/knowledge-base/how-to-enable-support/)
 * ​Just be sure to click on the ‘support’ button again after enabling to send us
   a message. When you do that just remind me of your issue and I’ll be happy to
   help you troubleshoot. Also remind me about this post if you could, so I can 
   link them together 😀
 * Thanks so much!
 * Kat
 *  Plugin Contributor [Katrina “Kat” Moody](https://wordpress.org/support/users/katmoody/)
 * (@katmoody)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/backupwordpresss-createprocess-failed/#post-9085683)
 * Hey there –
 * Did you happen to enable support? Just want to make sure I link the ticket to
   the proper forum post!
 * Thanks!
    Kat

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘BackUpWordPresss – CreateProcess failed’ is closed to new replies.

 * ![](https://ps.w.org/backupwordpress/assets/icon-256x256.jpg?rev=1105225)
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 * 6 replies
 * 2 participants
 * Last reply from: [Katrina “Kat” Moody](https://wordpress.org/support/users/katmoody/)
 * Last activity: [9 years, 1 month ago](https://wordpress.org/support/topic/backupwordpresss-createprocess-failed/#post-9085683)
 * Status: resolved