Title: BackWPup download backup as zip is 220 bytes
Last modified: August 20, 2016
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# BackWPup download backup as zip is 220 bytes
* [Patrick64](https://wordpress.org/support/users/patrick64/)
* (@patrick64)
* [13 years, 2 months ago](https://wordpress.org/support/topic/backwpup-1/)
* Hi. Firstly, BackWPup is awesome, thanks for the amazing plugin. I’m trying to
download the ZIP file backup but the site seems to just hang and then give me
a 220 bytes zip, which windows tells me is corrupt. I tried running the backup
again but it still does the same. BackWPUp tells me the backup has run successfully
and the download size is 161MB. Any ideas?
* [http://wordpress.org/extend/plugins/backwpup/](http://wordpress.org/extend/plugins/backwpup/)
Viewing 3 replies - 1 through 3 (of 3 total)
* Thread Starter [Patrick64](https://wordpress.org/support/users/patrick64/)
* (@patrick64)
* [13 years, 2 months ago](https://wordpress.org/support/topic/backwpup-1/#post-3598460)
* Ah Wait. I opened the zip file in a text editor and it gives me this message:
* Fatal error: Allowed memory size of 268435456 bytes exhausted (tried
to allocate 129259132 bytes) in /home/public_html/wp-content/plugins/backwpup/
libs/dropbox.php on line 259
* Guess I need to figure out how to up the memory available, but I wonder why the
error is happening in dropbox.php as downloading the zip shouldn’t need dropbox
to be involved.
* Thread Starter [Patrick64](https://wordpress.org/support/users/patrick64/)
* (@patrick64)
* [13 years, 2 months ago](https://wordpress.org/support/topic/backwpup-1/#post-3598590)
* Is this a bug maybe? Surely to download a zip it shouldn’t need more than 268mb.
It’s on a shared environment so I don’t think I can increase it any more.
* [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
* (@mbrsolution)
* [13 years, 2 months ago](https://wordpress.org/support/topic/backwpup-1/#post-3598597)
* Hi, it sounds like you need more memory allocated to WordPress But you say you
already have 268mb or memory correct!!
* What version are you running? If you are running the latest version try reverting
back to 2.1.17 and see if you still get the same error.
* Kind regards
Viewing 3 replies - 1 through 3 (of 3 total)
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## Tags
* [corrupt](https://wordpress.org/support/topic-tag/corrupt/)
* [zip](https://wordpress.org/support/topic-tag/zip/)
* 3 replies
* 2 participants
* Last reply from: [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
* Last activity: [13 years, 2 months ago](https://wordpress.org/support/topic/backwpup-1/#post-3598597)
* Status: not resolved