Title: [BackWpup] name lookup timed out
Last modified: August 30, 2016

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# [BackWpup] name lookup timed out

 *  [Mondoroin](https://wordpress.org/support/users/mondoroin/)
 * (@mondoroin)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/backwpup-9/)
 * Hi , i’m quite new on WordPress, and i encountered a problem. Maybe someone would
   be able to help me on it.
    I wanted to save my website with BackWpup but after
   having enter my parametters for my save, i tried to lauch it. Everytime, in about
   15 sec, a message appears : French version (original) : La réponse HTTP de test
   reçue est une erreur “name lookup timed out”
 * My translation for non-french speaker:
    The test HTTP’s response recieved is 
   an error “name lookup timed out”
 * And it stops. When i go to the folder, i can’t find any save. I succefully made
   one 1 week ago and don’t understand why it doesn’t work this time.
 * I read many topics about this error but not on BackWPup and not during the save…(
   Many times, peoples say to change the max time for http request or something 
   like, but i couldn’t find any lines of code they linked to change in my files.
   I think they were older versions or it wasn’t the same plugin)
 * Does someone know what happend or what could i change ?
 * [https://wordpress.org/plugins/backwpup/](https://wordpress.org/plugins/backwpup/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [willf](https://wordpress.org/support/users/willf/)
 * (@willf)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/backwpup-9/#post-6286633)
 * ooops, posted in error.
 *  Thread Starter [Mondoroin](https://wordpress.org/support/users/mondoroin/)
 * (@mondoroin)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/backwpup-9/#post-6286636)
 * (No problem 🙂 )
 *  Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * (@danielhuesken)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/backwpup-9/#post-6286727)
 * BAckWPup mus do a HTTP request to run. BUt it looks that there cames a timeout.
   That can have many reasons. It can came from caching, cdn, Plugins, security 
   settings, not allowed loop back connections.
 * I will say i need mor information about you system and installation to can say
   more.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘[BackWpup] name lookup timed out’ is closed to new replies.

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 * 3 replies
 * 3 participants
 * Last reply from: [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * Last activity: [10 years, 11 months ago](https://wordpress.org/support/topic/backwpup-9/#post-6286727)
 * Status: not resolved