Title: BackWPUp Dropbox Access Error
Last modified: September 1, 2016

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# BackWPUp Dropbox Access Error

 *  [keithplu](https://wordpress.org/support/users/keithplu/)
 * (@keithplu)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/backwpup-dropbox-access-error/)
 * Using BackWPUp Version 3.3.3
    Attempting to Back up to DropBox. All authentification
   with DropBox completed successfully. The third stage of the backup always fails
   when uploading to DropBox. This can occur at any time during the process, sometimes
   just before it would have finished. In the logs I always get the following:-
 * [28-Jun-2016 14:55:32] 24437 Files with 1.56 GB in Archive.
    [28-Jun-2016 14:
   55:33] 1. Try to send backup file to Dropbox … [28-Jun-2016 14:55:33] Authenticated
   with Dropbox of user: Keith Plunkett [28-Jun-2016 14:55:33] Uploading to Dropbox…[
   28-Jun-2016 15:15:49] ERROR: Dropbox API: (6) Couldn’t resolve host ‘content.
   dropboxapi.com’ [28-Jun-2016 15:15:49] 2. Try to send backup file to Dropbox …[
   28-Jun-2016 15:15:51] ERROR: Dropbox API: (6) Couldn’t resolve host ‘api.dropboxapi.
   com’ [28-Jun-2016 15:15:51] 3. Try to send backup file to Dropbox … [28-Jun-2016
   15:15:51] ERROR: Dropbox API: (6) Couldn’t resolve host ‘api.dropboxapi.com’ [
   28-Jun-2016 15:15:51] ERROR: Step aborted: too many attempts! [28-Jun-2016 15:
   15:51] ERROR: Job has ended with errors in 1395 seconds. You must resolve the
   errors for correct execution.
 * I am not sure I believe the error as if there was really a problem in resolving
   content.dropbox.com, it would have occurred before this stage started, not at
   some time during the stage. Also, other WordPress sites on the same server successfully
   backup to the same dropbox account.
 * [https://wordpress.org/plugins/backwpup/](https://wordpress.org/plugins/backwpup/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * (@danielhuesken)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/backwpup-dropbox-access-error/#post-7525540)
 * I have see that ofeten in the last days. In moment i think it is a problem on
   Dropbox side. Or ist the a securty plgion installed that avoids the connection?
 *  [lukecloudrail](https://wordpress.org/support/users/lukecloudrail/)
 * (@lukecloudrail)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/backwpup-dropbox-access-error/#post-7525684)
 * Hey,
 * Is it maybe something to do with the Dropbox Version 1 API deprecating? [https://cloudrail.com/dropbox-api-v1-deprecated-upgrade-cloudrail/](https://cloudrail.com/dropbox-api-v1-deprecated-upgrade-cloudrail/)
 * I do work for CloudRail. We’re actually currently working on a PHP SDK for our
   Single Interface (in short, abstracted APIs using the same function, with Dropbox
   included as a service) that should be ready in about three weeks. Should be good
   as, to my knowledge, Dropbox have said they won’t be supporting PHP in the next
   release.
 * Hüsken, if you are interested, send our CEO a message: [felix@cloudrail.com](https://wordpress.org/support/topic/backwpup-dropbox-access-error/felix@cloudrail.com?output_format=md).
   He can talk about the PHP SDK with you, give you some technical advice, and maybe
   even a sneak preview. (Bonus, he can do it all in German! Alas I still find the
   language very hard to learn.)
 *  Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * (@danielhuesken)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/backwpup-dropbox-access-error/#post-7525745)
 * Hello,
 * the v1 schuld be deprecated in 2017 in i hope that it hace nothing to do with
   that bvore the date.
 * I will use the WordPress core funtions in the new API and i think that is why
   i must implement it by my self. but if there a good SDK i will use that.
 * Felix can send a mail to support at backwpup dot com and we can talk about it
   😉

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘BackWPUp Dropbox Access Error’ is closed to new replies.

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 * 3 replies
 * 3 participants
 * Last reply from: [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * Last activity: [9 years, 11 months ago](https://wordpress.org/support/topic/backwpup-dropbox-access-error/#post-7525745)
 * Status: not resolved