Title: BackWPUp: Missing or not expected HTTP response headers
Last modified: August 31, 2016

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# BackWPUp: Missing or not expected HTTP response headers

 *  Resolved [Bink](https://wordpress.org/support/users/bink19th/)
 * (@bink19th)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/backwpup-missing-or-not-expected-http-response-headers/)
 * Hi there,
 * I’m having a bit of an issue with Bulletproof Security + BackWPUp. It appears
   the issue may stem from the Bulletproof Security generated .htaccess file, because
   when I “Deactivate Root Folder BulletProof Mode (Default Mode)”, the issue goes
   away and BackWPUp completes the job.
 * With Bulletproof mode active, I get this error when I try to run a BackWPUp job:
 * >  **Missing or not expected HTTP response headers: **
   >  date: Wed, 17 Feb 2016
   > 12:58:35 GMT server: Apache connection: close content-type: text/html; charset
   > =iso-8859-1
 * I’ve tried disabling all plugins except for BackWPUp, with no success. So far,
   the only thing that seems to resolve the issue is “Deactivate Root Folder BulletProof
   Mode (Default Mode)” on the .htaccess file.
 * Thanks for any assistance you can offer.
 * [https://wordpress.org/plugins/bulletproof-security/](https://wordpress.org/plugins/bulletproof-security/)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [AITpro](https://wordpress.org/support/users/aitpro/)
 * (@aitpro)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/backwpup-missing-or-not-expected-http-response-headers/#post-7075080)
 * Check your BPS Security Log and post any log entries that have to do with BackWPUp.
   I checked our forum, but did not see any similar issues, but things change constantly
   in the coding world. Another possibility is that maybe you have added some custom
   htaccess code to BPS Custom Code that could be causing a problem?
 *  Plugin Author [AITpro](https://wordpress.org/support/users/aitpro/)
 * (@aitpro)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/backwpup-missing-or-not-expected-http-response-headers/#post-7075081)
 * One thing that seems odd is that the Content-Type is not UTF-8
 *     ```
       HTTP/1.1 405 Method Not Allowed
       Date: Wed, 17 Feb 2016 20:19:47 GMT
       Server: Apache
       Allow: GET, POST, PUT
       Cache-Control: no-store, no-cache, must-revalidate
       Expires: Sat, 26 Jul 1997 05:00:00 GMT
       Pragma: no-cache
       Set-Cookie: PHPSESSID=bhscqk2huktg16st441ce6qav5; path=/
       Set-Cookie: wptouch_customizer_use=desktop; path=/
       X-Frame-Options: SAMEORIGIN
       X-Content-Type-Options: nosniff
       Vary: User-Agent
       Cache-Control: private, no-cache, no-store, proxy-revalidate, no-transform
       Pragma: no-cache
       Content-Type: text/html; charset=UTF-8
       ```
   
 *  [ikwilhet](https://wordpress.org/support/users/ikwilhet/)
 * (@ikwilhet)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/backwpup-missing-or-not-expected-http-response-headers/#post-7075246)
 * I’m having exactly the same problem as bink19th with one of my websites.
    After
   I use “Deactivate Root Folder BulletProof Mode (Default Mode)” my backups are
   working again. This happened after updating BackWPup to version 3.2.4.
 *  Plugin Author [AITpro](https://wordpress.org/support/users/aitpro/)
 * (@aitpro)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/backwpup-missing-or-not-expected-http-response-headers/#post-7075247)
 * [@ikwilhet](https://wordpress.org/support/users/ikwilhet/) – I installed and 
   tested BackWPUp and see the Backwpup error and have documented the solution here:
   [http://forum.ait-pro.com/forums/topic/backwpup-missing-or-not-expected-http-response-headers/](http://forum.ait-pro.com/forums/topic/backwpup-missing-or-not-expected-http-response-headers/)
 *  Plugin Author [AITpro](https://wordpress.org/support/users/aitpro/)
 * (@aitpro)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/backwpup-missing-or-not-expected-http-response-headers/#post-7075282)
 * [@bink19th](https://wordpress.org/support/users/bink19th/) or @ikwihet – Please
   confirm that the solution works. Thanks.
 * Thread Start Date: 2-16-2016 to 2-17-2016
    Current Date: 2-24-2016
 *  [ikwilhet](https://wordpress.org/support/users/ikwilhet/)
 * (@ikwilhet)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/backwpup-missing-or-not-expected-http-response-headers/#post-7075283)
 * AITpro,
 * I have tested your solution and it worked. Will this somehow be fixed in upcoming
   releases of your product?
 *  Plugin Author [AITpro](https://wordpress.org/support/users/aitpro/)
 * (@aitpro)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/backwpup-missing-or-not-expected-http-response-headers/#post-7075284)
 * Well technically it is not a problem so nope a change or a “fix” would not be
   needed. To explain further – most people want to block HEAD Requests, which are
   typically made by nuisance Bots all day long. So since the majority of people
   want this and the minority of people want to allow HEAD Requests for plugins 
   like BackWPUp then what you end up with is a “preference” kind of thing. ie 90%
   of folks want X and 10% want Y. So for the minority of folks who need or want
   to allow HEAD Requests, they would just use the steps in the forum link that 
   I posted above to allow HEAD Requests on their website. Since the “solution” 
   is now documented in the BPS plugin forum then when someone asks this same question
   in the future I can just repost the same link above to the BPS forum topic.
 *  Plugin Author [AITpro](https://wordpress.org/support/users/aitpro/)
 * (@aitpro)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/backwpup-missing-or-not-expected-http-response-headers/#post-7075285)
 * [@ikwilhet](https://wordpress.org/support/users/ikwilhet/) – Oh and thanks for
   confirming the solution worked. Very much appreciated. 🙂

Viewing 8 replies - 1 through 8 (of 8 total)

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## Tags

 * [apache](https://wordpress.org/support/topic-tag/apache/)
 * [deactivate](https://wordpress.org/support/topic-tag/deactivate/)
 * [expected](https://wordpress.org/support/topic-tag/expected/)
 * [headers](https://wordpress.org/support/topic-tag/headers/)
 * [htaccess](https://wordpress.org/support/topic-tag/htaccess/)
 * [HTTP](https://wordpress.org/support/topic-tag/http/)
 * [job](https://wordpress.org/support/topic-tag/job/)
 * [missing](https://wordpress.org/support/topic-tag/missing/)
 * [response](https://wordpress.org/support/topic-tag/response/)

 * 8 replies
 * 3 participants
 * Last reply from: [AITpro](https://wordpress.org/support/users/aitpro/)
 * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/backwpup-missing-or-not-expected-http-response-headers/#post-7075285)
 * Status: resolved