Title: Bad google code
Last modified: September 4, 2017

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# Bad google code

 *  Resolved [omeida](https://wordpress.org/support/users/omeida/)
 * (@omeida)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/bad-google-code/)
 * I had such high expectations for the insights plugin and I think the idea is 
   wonderful but it is so broken!
 * First I tried to connect to google and or worked but the code was bad.
 * Then it escalated and started telling me I can not connect to google. “Can not
   connect to google”
 * Then my whole website completely is broken with a white screen of death right
   before my launch.
 * Golly gosh I am so disappointed and frustrated! Can not even log a ticket on 
   your website! it is broken as well!
 * I promise I tried activating and deactivating everything even my theme, all plugins
   everything.
 * Have been struggling for a week to resolve the “bad google code” issue.
 * I can not even seem to find other threads with this issue.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbad-google-code%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [chriscct7](https://wordpress.org/support/users/chriscct7/)
 * (@chriscct7)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/bad-google-code/#post-9468070)
 * Hi there,
    If you are getting the error that the Google code you are putting 
   in is bad, one of the following is true: 1. the code being input is not valid,
   ie it’s the wrong code 2. your server’s firewall or cURL configurations are preventing
   WordPress from being able to communicate with Google’s website.
 * I’d recommend reviewing the video on [https://www.monsterinsights.com/docs/connect-google-analytics/](https://www.monsterinsights.com/docs/connect-google-analytics/),
   and if you are still having issues, contact us at monsterinsights.com/contact
   so we can help. I can assure you the plugin works just fine as we have ~2 million
   active sites on it, it’s likely just a server configuration issue specific to
   your hosting account.
 * As for the white screen issue, that cannot be caused by our plugin, as we only
   do frontend output, in the head area, once you have a profile setup, and if you
   haven’t been able to authenticate, you wouldn’t be able to pick a profile to 
   actually use. Unfortunately, the issue you are experiencing here is from another
   plugin or theme.
 * Our website is also working just fine, we’ve been getting tickets through it 
   all week and have an automated system that tests our ability to receive support
   tickets through it. Make sure you are using the presale form on our contact page,
   as unless you have a paid MonsterInsights account, you will not be able to contact
   us via our priority support form, you will have to use the presale one.
 * -Chris

Viewing 1 replies (of 1 total)

The topic ‘Bad google code’ is closed to new replies.

 * ![](https://ps.w.org/google-analytics-for-wordpress/assets/icon.svg?rev=2976619)
 * [MonsterInsights - Google Analytics Dashboard for WordPress (Website Stats Made Easy)](https://wordpress.org/plugins/google-analytics-for-wordpress/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-analytics-for-wordpress/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-analytics-for-wordpress/)
 * [Active Topics](https://wordpress.org/support/plugin/google-analytics-for-wordpress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-analytics-for-wordpress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-analytics-for-wordpress/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [chriscct7](https://wordpress.org/support/users/chriscct7/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/bad-google-code/#post-9468070)
 * Status: resolved