Title: Bad localisation process
Last modified: January 4, 2021

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# Bad localisation process

 *  Resolved [tdechangy](https://wordpress.org/support/users/tdechangy/)
 * (@tdechangy)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/bad-localisation-process/)
 * viewing the topic @ [https://help.klaviyo.com/hc/en-us/articles/115005239028-How-to-Customize-Content-Based-on-Language](https://help.klaviyo.com/hc/en-us/articles/115005239028-How-to-Customize-Content-Based-on-Language)
   it seems that we might only display initial forms in an arbitrary language instead
   of the website’s sub-domain or sub-folder URL (…/en/). This should be a minimal
   setup to go forward. A No-Go for serious shop owners & marketers. Think to fix
   this.
 * The missing users-sync from WordPress & Woocommerce is also quite disappointing,
   but less dramatic. Finally some seem to state that it’s not super user friendly.
 * The team is maybe nice to talk to, but this won’t make the balance.

Viewing 1 replies (of 1 total)

 *  Plugin Author [klaviyo](https://wordpress.org/support/users/klaviyo/)
 * (@klaviyo)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/bad-localisation-process/#post-13863336)
 * Hi [@tdechangy](https://wordpress.org/support/users/tdechangy/)
 * Thanks bringing these issues to our attention, we are always looking for ways
   to improve our plugin!
 * In regards to Klaviyo’s multi-language support, this is a known area needing 
   improvement. The Help Center article you linked refers to Klaviyo-hosted subscribe
   pages e.g. subscribe, preferences, unsubscribe. Currently, those forms/pages 
   will only support a single language, however, they are unique to the list with
   which they are associated which means you can direct subscriptions from a certain
   language subdomain to a language-specific list. You will want to utilize a different
   signup form directed to the appropriate list for each language subdomain.
 * Klaviyo’s integration does not currently sync all users from WordPress to your
   Klaviyo account. However, if you utilize Woocommerce you can sync all customers
   to a list in your Klaviyo account by checking the integration setting (and selecting
   a list) under Integrations > Woocommerce. More information available [in our Help Center on how to integrate](https://help.klaviyo.com/hc/en-us/articles/115005255808-How-to-Integrate-with-WooCommerce#enable-the-woocommerce-integration2).
 * Lastly, we’d gladly accept any UX feedback you might have. If it’s plugin-related
   you can submit that info here, in this thread. If it’s Klaviyo-related I’d request
   that you submit that through our Support Team which can be reached [following the instructions detailed here](https://help.klaviyo.com/hc/en-us/articles/115001002272-How-to-Contact-Support).
 * Best,
    Klaviyo

Viewing 1 replies (of 1 total)

The topic ‘Bad localisation process’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [klaviyo](https://wordpress.org/support/users/klaviyo/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/bad-localisation-process/#post-13863336)
 * Status: resolved