Title: Bad plugin support
Last modified: April 11, 2023

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# Bad plugin support

 *  [EndlessRange](https://wordpress.org/support/users/rhenium3/)
 * (@rhenium3)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/bad-plugin-support/)
 * Shipping support is amazing, but if you want any help with the plugin and all
   the errors it throws, you will hear crickets. They can’t even update their website
   to point to the right Customer Support ticketing system. They moved from Zendesk
   but still has Zendesk links everywhere, causing you to add support tickets twice.
   
   We are going to have to look at moving due to the horrible technical support.

The topic ‘Bad plugin support’ is closed to new replies.

 * ![](https://ps.w.org/xps-ship-integration/assets/icon-256x256.png?rev=2320377)
 * [XPS Ship Integration](https://wordpress.org/plugins/xps-ship-integration/)
 * [Support Threads](https://wordpress.org/support/plugin/xps-ship-integration/)
 * [Active Topics](https://wordpress.org/support/plugin/xps-ship-integration/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/xps-ship-integration/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/xps-ship-integration/reviews/)

 * 0 replies
 * 1 participant
 * Last reply from: [EndlessRange](https://wordpress.org/support/users/rhenium3/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/bad-plugin-support/)